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Cisco UC-One vs. West Unified Communications Services (discontinued)

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Cisco UC-One

8 Reviews and Ratings

West Unified Communications Services (discontinued)

19 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco UC-One

    Score10 out of 10
    		N/ACisco's UC-One (formerly BroadSoft) is a Unified Communications as a Service platform that allows users to work from desktops, tablets, desk phones, or smartphones, and move between devices. UC-One includes business phone services, messaging, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms, etc. which are integrated in the UC-One Hub interface. Cisco announced their acquisition of BroadSoft in October 2017.N/A

    West Unified Communications Services (discontinued)

    Score4 out of 10
    		N/AWest (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.N/A
    Pricing
    Cisco UC-OneWest Unified Communications Services (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco UC-OneWest Unified Communications Services (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Cisco UC-OneWest Unified Communications Services (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco UC-One and West Unified Communications Services (discontinued)
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    West Unified Communications Services (discontinued)
    9.0
    1 Ratings
    High quality audio10.01 Ratings9.01 Ratings
    High quality video10.01 Ratings9.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco UC-One and West Unified Communications Services (discontinued)
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    West Unified Communications Services (discontinued)
    7.5
    1 Ratings
    Desktop sharing10.01 Ratings7.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco UC-One and West Unified Communications Services (discontinued)
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    West Unified Communications Services (discontinued)
    7.6
    1 Ratings
    Calendar integration10.01 Ratings8.01 Ratings
    Meeting initiation10.01 Ratings8.01 Ratings
    Record meetings / events10.01 Ratings7.01 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco UC-One and West Unified Communications Services (discontinued)
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    West Unified Communications Services (discontinued)
    7.0
    1 Ratings
    Live chat10.01 Ratings8.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco UC-One and West Unified Communications Services (discontinued)
    Feature
    Cisco UC-One
    5.0
    1 Ratings
    West Unified Communications Services (discontinued)
    7.0
    1 Ratings
    User authentication5.01 Ratings7.01 Ratings
    Participant roles & permissions5.01 Ratings7.01 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Cisco UC-One and West Unified Communications Services (discontinued)
    Feature
    Cisco UC-One
    6.7
    1 Ratings
    West Unified Communications Services (discontinued)
    -
    Ratings
    Hosted PBX10.01 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)5.01 Ratings00 Ratings
    Directory of employee names5.01 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Cisco UC-One and West Unified Communications Services (discontinued)
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    West Unified Communications Services (discontinued)
    -
    Ratings
    Answering rules10.01 Ratings00 Ratings
    Call recording10.01 Ratings00 Ratings
    Call park10.01 Ratings00 Ratings
    Call screening10.01 Ratings00 Ratings
    Message alerts10.01 Ratings00 Ratings
    Business SMS/External Messaging10.01 Ratings00 Ratings
    Online Fax10.01 Ratings00 Ratings
    Voicemail Transcription10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco UC-One and West Unified Communications Services (discontinued)
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    West Unified Communications Services (discontinued)
    -
    Ratings
    Mobile app for iOS10.01 Ratings00 Ratings
    Mobile app for Android10.01 Ratings00 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Cisco UC-One and West Unified Communications Services (discontinued)
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    West Unified Communications Services (discontinued)
    -
    Ratings
    Centralized communications management10.01 Ratings00 Ratings
    Team messaging10.01 Ratings00 Ratings
    Team document sharing10.01 Ratings00 Ratings
    Call and meeting analytics10.01 Ratings00 Ratings
    User Ratings
    Cisco UC-OneWest Unified Communications Services (discontinued)
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (1 ratings)