Citrix DaaS vs. Parallels Desktop for Mac

DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.

Incentivized

Parallels works just like a window or application on the Mac. Hence, it is beneficial to keep both OS versions hand in hand. Parallels is very useful when writing code for mobile/iOS applications. File sharing and paste functions are very easy to use. More than one machine can be taken on Parallels. It also integrates with Microsoft Intune. It can run other OS versions other than Windows.

Incentivized

• All Management resources can now be installed on a single server. Reducing the overhead required to maintain a citrix environment.
• Granularity of the Delivery groups allow you to define allowing a remote user to connect to a random XenDesktop VM or individually assigning VMs to users.
• HDX RealTime Optimization Pack has stabilized some of the issues of utilizing all of the features of Skype for Business in a ZenDesktop VM.

Incentivized

• File Transfer - You can easily transfer files between Parallels virtualized desktops and the host desktop either through Copy and Paste functionality, or Drag and Drop. You can also configure shared folders.
• Switch Between Virtual and Host Desktop - You can configure swipe gestures on a MacBook Pro to be able to switch between the virtualized and host desktop. You can also launch apps from the OS X Taskbar.
• Performance - Apps in Parallels run quite smoothly on my 2015 MacBook Pro, as of 2020. Considering they are running on a 5-year-old computer, I give Parallels top marks for performance.

Incentivized

• A single console to manage the environment.
• The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
• User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.

Incentivized

• The ability to do snapshots, backups, and other types of branching for VMs is a little confusing and takes a bit to get used to
• The Parallels tools frequently pop up windows advertising functionality, while this is helpful at times it can also happen when you are doing a presentation or typing in a password.
• Careful using the VMs on a shared cloud drive such as Dropbox or OneDrive, there are hundreds and sometimes thousands of files which are updated when running a VM and this can clog up your Dropbox or OneDrive sync for minutes to hours even on a 2gb connection.

Incentivized

I would of given it a 10 but Citrix tech support is lacking.

Incentivized

We are completely pleased with the ease of deployment and use with Parallels. It has proven to be reliable, and Parallels technical support is there when we need them. There is a large user audience online for peer consultations and discussions. In general, it is a functional and easily maintained utility which serves our needs.

Incentivized

From an end-user perspective, Citrix DaaS is ideal. No matter the device that the user connects with, the end user's experience is always the same. Desktop icons are there, along with the files. As a big name, Citrix allows for SAML authentication or a local account. End users do not need a beefy laptop to have a good experience in DaaS.

Incentivized

It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)

Incentivized

Next to zero downtime

Incentivized

The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.

Incentivized

The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.

Incentivized

So, this rating is a little skewed toward older behavior from Parallels, as I haven't had to contact them recently. However, in an older version of Parallels, an "update" included pop-ups urging users to upgrade to the latest version, implying that their current version wouldn't work for the latest MacOS. I found it very frustrating to be getting ads for a new version of the software in a version I had already paid for. I contacted support about this and got a generic, uncaring response. It was pretty disappointing.

Incentivized

I was self trained

Incentivized

Online training isn't bad just an over view more then anything else.

Incentivized

Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment

Incentivized

The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.

Incentivized

Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.

Incentivized

Parallels provides what we need at a reasonable cost. VMware was a bit pricier, and Parallels has more of a "Mac-like" feel for the application itself. UTM and Crossover were a bit too "hacker-ish" for basic end users that just want to pop in and out of windows when necessary. Parallels is well supported and easy to use. It is also heavily used in Higher Education, which gives us a peer audience to work with.

Incentivized

Easily scalable

Incentivized

• Being able to easily add new use cases with minimal "re-work" to existing workspace delivered by the solution has been a great ROI value.
• The Security features that are built-in have made the solution a go-to for any remote access or vendor access requests the business has needed to continue projects and expedite digital initiatives.
• While the overall environment stability is excellent there is an increase in support team and end user training required which can "steal" time from admin and engineers.

Incentivized

• The cost versus benefit is definitely in the users' favor - the licensing terms for simple desktop usage are very generous, and the business impact is enormous, being able to seamlessly jump from one OS to the other without dealing with multiple physical VMs or cloud remote sessions.

Incentivized