Citrix Endpoint Management vs. N-able N-sight RMM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Endpoint Management
Score 6.6 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
N-able N-sight RMM
Score 8.6 out of 10
N/A
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
Pricing
Citrix Endpoint ManagementN-able N-sight RMM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Citrix Endpoint ManagementN-able N-sight RMM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Citrix Endpoint ManagementN-able N-sight RMM
Considered Both Products
Citrix Endpoint Management
Chose Citrix Endpoint Management
We focused on:
Secure Access: Our organization prioritizes secure access to applications and files, Citrix Endpoint Management aligns well with this goal.
Centralized Updates: The centralized update and patch management feature was appealing.
Chose Citrix Endpoint Management
With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To …
Chose Citrix Endpoint Management
Citrix Endpoint Management has given us exactly what we needed plus more! The connectivity options, mobile availability and security has bypassed our needs by far. It has been a very positive experience to use Citrix and no one in our office seems to have any complaints or …
Chose Citrix Endpoint Management
Citrix Endpoint Management has flexible configuration which makes it more efficient and better fit. Other substitutes work well in the sandbox and testing environment, but XenMobile is a great device in all environments. Its integration with other Citrix apps like XenDesktop, …
Chose Citrix Endpoint Management
Xenmobile was just more flexible; allowing us to use different devices and change our active data sync. The cost of a Blackberry enterprise server was also prohibitive, so we moved to XxenMobile.
Chose Citrix Endpoint Management
We couldn't get airwatch to work for us, installation on the devices was much too complex, and support was lacking. I've heard other companies didn't have as much of an issue, but we certainly did. Mobile Iron was evaluated at the surface, but we never brought it in for a …
Chose Citrix Endpoint Management
Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the …
Chose Citrix Endpoint Management
Sure there are other Mobile Device Management solutions on the market, but only XenMobile can deliver Worx Apps, XenDesktop & XenApp so efficiently and securely. It's the only solution on the market (IMO) which can increase end user productivity while at the same time …
N-able N-sight RMM
Chose N-able N-sight RMM
Economical pricing, scalability from a small start, ease of setup were major factors in choosing N-able RMM over other platforms.
Chose N-able N-sight RMM
Recently evaluated NinjaOne and was very impressed. Have been with the (original) N-able RMM tool for nearly a decade, but considering a switch. NinjaOne's interface is very modern and slick. Lots of great features and integrations.
Chose N-able N-sight RMM
Much easier to use and less bulky of a program. Also cheaper and easier to manage.
Chose N-able N-sight RMM
It is the same product.
Chose N-able N-sight RMM
Single pane of glass for the majority of applications from Web Protect to Patch Management and Antivirus.
Chose N-able N-sight RMM
Solarwinds RMM is designed as a tool for Remote Monitoring. The other guys have their RMM as a platform to sell their other products. With SolarWinds RMM, you don't get hassled to buy another part of the program or put your entire business into their ecosystem. It's a program …
Chose N-able N-sight RMM
I chose SolarWinds for its easy-to-use HUB, for payments, but also for all technical features which other programs don't show.
It's done well with all the releases (agents for mac, windows, and Linux OS).
Chose N-able N-sight RMM
We only tested an older version of Labtech. By comparison, the newer version of Labtech is much more competitive to Solarwinds RMM than it used to be. Connectwise automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for …
Chose N-able N-sight RMM
SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are …
Chose N-able N-sight RMM
We have been very pleased with our transition, primarily because of cost.
Chose N-able N-sight RMM
SolarWinds offers more customization out of the box and allows us to build the monitoring environment to the specifications we require. We are not locked into a specific tool set with no customization options.
Chose N-able N-sight RMM
SolarWinds provided the easiest entry into the RMM game, requiring a smaller upfront commitment, great tools, and the best early experience with sales reps, engineers, and onboarding.
Chose N-able N-sight RMM
We moved away from Kaseya to Max Focus, which later became SolarWinds. At the time we were having lots of issues using Kaseya, with failed alerting as well as reporting. SolarWinds (Max Focus) addressed our issues. As a small MSP, the dashboard panel is intuitive, allowing the …
Chose N-able N-sight RMM
SolarWinds supplies a price competitive product that is feature rich and constantly adding new offerings in an ever-changing market.
Chose N-able N-sight RMM
Labtech didn't offer as many tools as SW RMM at the time I was using it. LogMeIn is one of the worst tools I had to use, I got feed-up with the fact that I always had to provide a username and password to connect to a PC. TeamViewer is not quite the product SW RMM is.
Chose N-able N-sight RMM
It gives you the ability to control your setup without over-complicating things. You have the option to set up in your own environment, whether it's a public cloud or on-premise, or you can use their hosted solution. Some of the other RMMs may not allow the flexibility to do …
Chose N-able N-sight RMM
We went with Solarwinds as the interface from the IT standpoint was better, and they are a trusted company I have worked with for 20 years.
Chose N-able N-sight RMM
They're all apart of the same family and work with one another to give you the best awareness possible.
Chose N-able N-sight RMM
I haven't uaed any other remote monitoring software. RMM was the only one at the company we used.
Chose N-able N-sight RMM
Solarwinds RMM is very easy to use and can be managed with very little training. All other RMM tools tested were overly complicated and did not fit our current business needs. We were able to implement this solution to all our customers within 3 months of our start date and …
Chose N-able N-sight RMM
Solarwinds (at the time Maxfocus) was a better value proposition then the other products evaluated. The low per unit cost and entry point allowed us to gradually add additional features. The installation process was very easy, as is adding new devices. We have very few …
Chose N-able N-sight RMM
Solarwinds is making a comeback, in that when it was purchased the development was put on hold for what seemed like multiple years, because of that we moved to LabTech (which I feel is superior in many ways). I've heard that Solarwinds is getting better, but still not up to par …
Chose N-able N-sight RMM
Solarwinds RMM is a superior product to Kaseya, although they are extremely similar. ConnectWise Automate is an extremely powerful software which does a better job of handling scripting and third party application updates. It also provides a few more options when it comes to …
Features
Citrix Endpoint ManagementN-able N-sight RMM
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Citrix Endpoint Management
-
Ratings
N-able N-sight RMM
10.0
Ratings
30% above category average
Remote monitoring00 Ratings10.00 Ratings
Network device monitoring00 Ratings10.00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Citrix Endpoint Management
-
Ratings
N-able N-sight RMM
10.0
Ratings
29% above category average
Patch Management00 Ratings10.00 Ratings
Policy-based automation00 Ratings10.00 Ratings
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Citrix Endpoint ManagementN-able N-sight RMM
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Medium-sized Companies
KACE Systems Management Appliance
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Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
TeamViewer
TeamViewer
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Citrix Endpoint ManagementN-able N-sight RMM
Likelihood to Recommend
6.3
(0 ratings)
6.2
(0 ratings)
Usability
8.0
(0 ratings)
9.3
(0 ratings)
Support Rating
9.8
(0 ratings)
7.4
(0 ratings)
User Testimonials
Citrix Endpoint ManagementN-able N-sight RMM
Likelihood to Recommend
Malware on unmanaged and BYO devices can pose a serious risk to corporate resources. Citrix Secure Private Access provides the security controls you need to protect sensitive data—without compromising the employee experience. Monitoring access to applications creates complications for users and IT alike. Citrix Secure Private Access lets you go beyond SSO to provide adaptive authentication, without compromising the user experience.
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SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
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Pros
  • security: it allows remote wipe of a device
  • compartmentalization: when xenmobile is on the device, it can setup its own client, or have a set portion of the local mail client.
  • mobile support: with a web-based admin portal, no software needs to be setup on a PC to admin remotely [good for on-call techs]
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  • Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
  • We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
  • The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
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Cons
  • Free / Busy functionality would be great
  • Interface changes more than I'd like
  • Better calendaring interface - more like Outlook would be nice.
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  • There are so many features and options that it can be overwhelming in the beginning.
  • Wish there was a way to add custom fields to reports.
  • The GUI is crowded or links aren't clearly described on certain pages. I find myself forgetting how to get to certain views.
  • The software can start to lag after a while even if the hardware is specced out correctly. I would definitely recommend over-speccing the device.
  • API is just OK, wish they would put more effort into this.
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Usability
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
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Support Rating
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
Read full review
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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Alternatives Considered
Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the same with calendar data which was where our providers had the biggest heartburn. They could handle segregation of email but did not like having to review two separate calendar applications.
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We only tested an older version of LabTech. By comparison, the newer version of LabTech is much more competitive to Solarwinds RMM than it used to be. ConnectWise Automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for automated ticket templates.
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Return on Investment
  • It provided more safer environment to access corporate emails on personal device. This reduced costs for VPN and access control measures.
  • Most features are compliant with organizational security features, this reduced costs in third party vendor softwares.
  • Web based admin control portal is very efficient, there is no need to install desktop client for admin control. This saved a lot of time during initial deployment.
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  • The SolarWinds name carries a good bit of clout in the industry. This has definitely helped secure a few deals.
  • The addition of Cloud Backups had a positive impact because we were able to easily add it as a bolt-on for existing clients. We have now added this offering to almost 20% of our managed servers.
  • We are in the process of moving into a "co-managed" business plan. SolarWinds RMM has facilitated this by allowing us to help in-house IT teams with offloading server management and maintenance while they are able to focus on big-picture objectives.
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ScreenShots

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard