Clerk vs. Google Authenticator

Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey

Incentivized

It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.

Incentivized

• Easy to integrate - perfect solution for search and recommendations.
• Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
• Improving conversion rate and the quality of the customer journey on the eCommerce.

Incentivized

• Easy implementation: The product is very easy to implement both from embedding it into the application and from end users using it via their smartphones.
• You can use Google Authenticator to manage multiple two-factor authentication keys.
• Easy to add keys options: You can scan a QR code to set up 2FA in Google Authenticator. You can also do a manual entry using the unique key provided by the application you are setting up 2FA for.

Incentivized

• A function to export dashboard reports will help ease building analytics.
• It's a highly technical tool. One has to have very good technical knowledge to set it up.
• Build more payment options other than the credit card.

Incentivized

• It runs on only a few platforms, specifically Android, iOS, and Blackberry and in my opinion it needs to be available on every platform that is out there.
• SA drawback I have noticed is that if you swap phones you have to blitz the entire app and go back and sync up all the accounts again which can be very frustrating for new users.
• It can also be risky ( for some ) having all all your data centralized in one place.

Incentivized

It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks

Incentivized

It's as easy as opening the app and what I need it for is there. I don't have to fumble with other accounts or getting something else to open it for me. I have all the access that I need for the use of the app within seconds and I can get access to the info that I need.

In terms of availability, I had not experienced any issues with outages or the product not working when needed

Incentivized

The performance of google Authenticator is good and I have not experienced any slow downs

Incentivized

I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.

Incentivized

It was easy to implement and it went very smoothly. No issues

Incentivized

The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.

Incentivized

This product doesn't ensure single-use, real-time codes. This puts our data at risk and is not as secure as Google Authenticator. I anticipate using Google Authenticator as long as we continue to use the full Google Suite for business. It helps to streamline data and accounts.

Incentivized

The product doesn’t have any features of tools that can help it scale

Incentivized

• Improved user conversion by 20%
• Increased revenues by 15%
• Reduced reliance of operations for data tracking and analysis

Incentivized

• I would say from my limited role in the programs deployed and just being a user, this has been a valuable tool so our ROI is high. We get security and can breathe knowing we have authentication for those who have to be on our network and we are able to protect our work.

Incentivized