Click2Magic vs. Khoros Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Click2Magic | Score7.8 out of 10 | N/A | Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a… | $18 per month |
 Khoros Service | Score8.9 out of 10 | Enterprise companies (1,001+ employees) | Khoros Service offers omnichannel engagement on publicly available channels like social, digital, chat, and voice, as well as owned online communities like Khoros Communities. The solution offers 1-to-1 and 1-to-many engagement with customers and consumers, bringing together automation through bots and human agents. Customer inquiries and support-related conversations can be routed and prioritized based on a variety of parameters, and the robust agent desktop solution… | N/A |
| Click2Magic | Khoros Service | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | $39 Per Seat/Month, Billed Annually. | Optional | ||||||||||||||
| Additional Details | — | Pricing is variable based on the needs of the customer. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Click2Magic | Khoros Service | |
|---|---|---|
| Likelihood to Recommend | 9.7 | 8.5 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 7.3 |
| Availability | - | 9.0 |
| Performance | - | 9.0 |
| Support Rating | - | 8.1 |
| In-Person Training | - | 9.0 |
| Online Training | - | 7.3 |
| Implementation Rating | - | 7.6 |
| Product Scalability | - | 8.3 |