ClickPost vs. Narvar

ClickPost

ClickPost

9 Reviews and Ratings

Narvar

Narvar

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ClickPost	Score 8.4 out of 10	N/A	ClickPost is a logistics management software built to improve the post-purchase delivery experience, which can be used to integrate & manage 350+ delivery partners under one roof. ClickPost also helps provide a better customer experience by providing a delivery tracking page, automated NDR resolution, and omnichannel communication. This helps increase customer confidence, improves delivery NPS and reduces RTO%. Key Benefits of using ClickPost- Integrate with 350+ carrier…	N/A
Narvar	Score 8.0 out of 10	N/A	Narvar, headquartered in San Francisco, offers their post-purchase oriented customer experience platform, providing shipment tracking, customer pick up options, notifications, and purchase return capabilities and features.	N/A

Pricing

ClickPost

Narvar

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
ClickPost	Narvar
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	ClickPost	Narvar
Considered Both Products	ClickPost Zulshumail-Ain Bin Pervez Training & Development Executive Chose ClickPost Stuck shipment and NDR Management which were managed earlier manually but now it seems like a single click implementation further this software is quite user-friendly, have got all the solutions for our e-commerce site. Incentivized Helpful? Fraz Asad. Functional Consultant / Business Analyst Chose ClickPost The e-commerce industry is totally dependent on quality shipping service and in-time deliveries could boost sales as well, shipping costs play a vital role as competition is fierce and the market offers cut-throat competition. Staying in the business while making profits is the … Incentivized Helpful? William Chang Head of Marketing & Alliances Chose ClickPost ClickPost in my observation is far better than EasyShip. With the latter we faced a lot of issues such as improper courier tracking, no customer support, no explanations and the likes whereas with ClickPost these problems are completely gone with live courier tracking, … Incentivized Helpful? MM mike martinez broker Chose ClickPost I haven't used other products like this. This was the first but I would not switch because, based on my experience using this, there would be no need as far as I can say. This would stack up the best out of all the other products out there based on research and the use of the … Incentivized Helpful?	Narvar Verified User Anonymous Chose Narvar Narvar, in my experience, is significantly more expensive. Incentivized Helpful? VS Vivienne So Senior Manager of Ecommerce Chose Narvar I haven't seen anything like Narvar exactly. The most similar is the estimated delivery text notification/reference page functionality on Shopify sites. Incentivized Helpful? Correy Honza Director of eCommerce Chose Narvar At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool. Incentivized Helpful?

Best Alternatives
	ClickPost	Narvar
Small Businesses	Webgility Score 10.0 out of 10	Sogolytics Score 9.0 out of 10
Medium-sized Companies	No answers on this topic	CustomerSuccessBox Score 9.5 out of 10
Enterprises	No answers on this topic	Verint Voice of the Customer Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ClickPost	Narvar
Likelihood to Recommend	8.8 (0 ratings)	8.4 (0 ratings)
Support Rating	- (0 ratings)	8.0 (0 ratings)

User Testimonials
	ClickPost	Narvar
Likelihood to Recommend	Click post provides easy integration with courier partners. Ideal for a company who don't have the resources to create and maintain integration with a courier partner. They have everything you need for a complete integration from order handling, tracking, and communicating to customers - email, message, or WhatsApp. Their support is great in that in case of issues, they would quickly help resolve them for you. Also, custom integration and companies' specific requirements are also handled by them. Incentivized Zulshumail-Ain Bin Pervez Training & Development Executive Read full review	If you are an e-commerce retailer that needs out of the box functionality to enhance your shipment tracking, then I highly recommend Narvar. The monthly spend far out weighs the cost of having an internal team build this out --- not to mention the time it takes to spin the solution up. Correy Honza Director of eCommerce Read full review
Pros	Courier Allocation NDR Management ABW Generation Incentivized William Chang Head of Marketing & Alliances Read full review	Their client success team is pretty attentive & helpful. Ease of using the tool. UX Design of the platform tools Incentivized Verified User Anonymous Read full review
Cons	May be this could opt to bring in small time courier companies to maintain feasibility. Incentivized Fraz Asad. Functional Consultant / Business Analyst Read full review	Adding other functionality beyond the basic technology can be costly for a small to medium business. Narvar's grown rapidly since we started using them and their baseline costs for add-ons are out of our price range for post-purchase/returns. Incentivized VS Vivienne So Senior Manager of Ecommerce Read full review
Support Rating	No answers on this topic	Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality. Incentivized VS Vivienne So Senior Manager of Ecommerce Read full review
Alternatives Considered	The e-commerce industry is totally dependent on quality shipping service and in-time deliveries could boost sales as well, shipping costs play a vital role as competition is fierce and the market offers cut-throat competition. Staying in the business while making profits is the key and the solution is very intelligently designed to enhance the success factor for any Ecommerce s company. Incentivized Fraz Asad. Functional Consultant / Business Analyst Read full review	I haven't seen anything like Narvar exactly. The most similar is the estimated delivery text notification/reference page functionality on Shopify sites. Incentivized VS Vivienne So Senior Manager of Ecommerce Read full review
Return on Investment	Logistic costs Money saved by shipping costs Getting our brand name out Incentivized MM mike martinez broker Read full review	Reduce contact center volume. Increase NPS. Incentivized Verified User Anonymous Read full review
ScreenShots	ClickPost Screenshots