ClickShip, from Freightcom, is presented as an easy-to-use shipping solution for eCommerce stores that manages the shipping process and provides exclusive discounted carrier rates.
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Ordoro
Score 10.0 out of 10
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Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the merchant's website: print packing lists and shipping labels, sync inventory levels, manage dropshipping, manage customers, manage suppliers etc.
Odoro is great for managing orders within an eCommerce platform. It can manage 100s of orders per day easily. Syncing does seem to take a bit longer when you have 100s of orders in a day, but still very intuitive to use. Once you do a few orders, it is incredibly easy to use and easy to make shipping templates/profiles for your most common package types/sizes/weights.
Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item.
Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers.
Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have.
In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.
We used and tried numerous platforms before landing with Ordoro. Pricing was a HUGE factor for us, but in addition to offering incredible pricing options, we couldn't help but acknowledge Ordoro's support team and their willingness to answer all of our millions of questions. They truly went above and beyond and unlike some of the competitors who simply got us signed up and integrated and then dropped us, Ordoro is STILL always there when we need them. They treat us incredible and act like they actually value us as customers and care what we have to say. They listen to our suggestions, if we have them, and they are always trying to improve their product and offer even more integrations and features. Some of the competitor's solutions were also too complex and took months to set up correctly/properly. With Ordoro we were up and running in no time.
