ClickTime vs. ExpenseNet

We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.

Incentivized

ExpenseNet is well suited to a large organization with many travelers or purchasing cards holders. It allows the entire expense reporting process to be done electronically. For employees who are not based on site or not based at the same site as their manager and accounting, it really streamlines the process compared to having paper or even e-mailed expense reports. The wholly electronic process also enables easier reporting and auditing. ExpenseNet would likely be less appropriate for small organizations with few travelers.

Incentivized

• Easy to use once you get the hang of it.
• Many useful features in one place.
• Many options available when needing to drill-down in detail or analyze time categories.

Incentivized

• Integration with expenses posted to the employee's corporate card account.
• Feature that allows an employee to take a picture of their receipt and then send it to their ExpenseNet account via e-mail.
• Ability to view and save a copy of the expense report with or without the receipts.

Incentivized

• The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
• The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
• Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.

Incentivized

• Overall the look and feel is dated and the navigation is clunky. Even employees who travel a lot will only go into the system once a month to do their expense report. A more user-friendly interface would take some of the chore out of it.
• The feature to take a picture of a receipt and then e-mail it to your ExpenseNet account is great, but it does not always work, which can be frustrating to redo
• It would be handy if just as the charges from the corporate card are imported, the statement could be as well. This would eliminate the need for the employee to go into their corporate card account to download and save the statement and then attach it in ExpenseNet.
• It is senseless that once you add a receipt to the queue, you cannot delete it until after you have submitted the given report. Sometimes, a duplicate receipt will be loaded or a receipt will be loaded in error. To have to work around it in the queue is rather annoying.

Incentivized

We have had a good response from ClickTime when we have needed to ask questions.

Incentivized

ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.

Incentivized

• Allows us to bill 100% of time spent on each job
• Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
• Takes very little time to manage and enter time

Incentivized

• Enables fully electronic expense reporting process
• Easier reporting
• Easier to audit / provide audit documentation

Incentivized