ClickTime vs. TimeClock Plus

I cannot think of a situation where ClickTime would not be suited. Whether you have 1 or 100 employees, 5 or 500 jobs, when time is entered into the system it can be tracked, compared, and managed. It's particularly good for any company that needs to track time for hourly billing or to look at the average times it takes to do various jobs for flat billing - both of which our company does.

Incentivized

TCP is great for timekeeping and tracking. There's a mobile app and a web based clock system. The mobile app works well for most employees, but there are some that have trouble with it. It seems the app has extra steps to confirm clocking in and out that some miss or skip and there's a little bit of UI related items that could use some clean up. Outside of the minor flaws, TCP is a great tool for managing time for employees.

Incentivized

• ClickTime expense report system and ClickTime app helps organization track and allocate project cost to each individual project.
• Their website and ClickTime app is very user friendly and easy to setup in the initial phase.
• Their website and ClickTime app tracks hours to each assign project very well and let's manager approve the hours that has been submitted by the employee or consultant.

Incentivized

• Employees' time goes straight to the database we use. No having to manually enter time.
• No one can clock anyone else in or out at the time clock. We love that security feature.
• It exports easily into the payroll system we are using.

Incentivized

• I don't really have much that could be improved on - for everything that I have needed to use ClickTime for, it has been easy and intuitive.

Incentivized

• Email notifications for entered requests do not always work, and the system will not send notifications from a manager user to a manager user.
• We set up schedules to run each morning to populate timesheets, but there have been many times when the schedules did not run, and hours were missing.

Incentivized

It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours

Incentivized

I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.

Incentivized

It has never been unavailable when I've needed to use it.

Incentivized

Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.

Incentivized

We have had a good response from ClickTime when we have needed to ask questions.

Incentivized

• The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
• The email notifications are our most significant issue, and they are still not entirely resolved.
• I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.

Incentivized

All other programs we have looked at did not allow for us to create billable clients to track time against. They were simply time and attendance platforms for tracking when employees worked.

Incentivized

We have used Rippling as an employee management software that essentially has a cleaner and smaller scale clock-in and clock-out feature that was easier to use for our team. I think the TimeClock Plus beats out Rippling when you have a bigger team that needs to constantly clock-in and clock-out but for our needs, Rippling was perfect and allowed us to pay them all in the same software.

Incentivized

It's consistent and easy to use.

Incentivized

• Better tracking and accountability with minimal daily time investment.
• Less time spent on administrative data entering by payroll team than previous manual methods.
• Good interface for managers to track their team's time efficiently.

Incentivized

• Changing from hand scanning to using badges has cut down on employees unable to clock in and out properly.
• Records are more accurate. There has been less need for entering employees' time manually.
• More efficient all around.

Incentivized