ClientSuccess vs. Sage Intacct
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
ClientSuccess | Score8.4 out of 10 | N/A | ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business. | N/A |
Sage Intacct | Score8.6 out of 10 | N/A | Sage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce. | N/A |
| ClientSuccess | Sage Intacct | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Must contact sales team for pricing. | ||||||||||||||
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| Security |
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| Platform & Infrastructure |
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| Customer Data Extraction / Integration |
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| Customer Success Management |
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| CSM Reporting & Analytics |
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| Payroll Management |
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| Customization |
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| Reporting & Analytics |
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| General Ledger and Configurable Accounting |
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| Inventory Management |
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| Order Management |
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| ClientSuccess | Sage Intacct | |
|---|---|---|
| Likelihood to Recommend | 7.6 | 8.6 |
| Likelihood to Renew | - | 9.9 |
| Usability | - | 8.0 |
| Availability | - | 7.2 |
| Performance | - | 7.0 |
| Support Rating | 10.0 | 8.8 |
| In-Person Training | - | 8.2 |
| Online Training | - | 2.0 |
| Implementation Rating | - | 8.8 |
| Configurability | - | 7.1 |
| CPA Rating | - | 7.8 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 7.3 |
| Vendor post-sale | - | 7.0 |
| Vendor pre-sale | - | 8.3 |