ClientSuccess vs. Raaft
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ClientSuccess | Score8.4 out of 10 | N/A | ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business. | N/A |
 Raaft | N/A | N/A | Raaft helps users discover why customers are canceling their products or subscriptions, to reduce churn and improve retention. When someone hits ‘Cancel,’ Raaft jumps in with a plan to keep them hooked. It can also be used to grab feedback and understand what people really want from a product. | $79 per month |
| ClientSuccess | Raaft | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Security |
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| Platform & Infrastructure |
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| Customer Data Extraction / Integration |
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| Customer Success Management |
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| CSM Reporting & Analytics |
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| ClientSuccess | Raaft | |
|---|---|---|
| Likelihood to Recommend | 7.6 | - |
| Support Rating | 10.0 | - |