ClientSuccess vs. Zuora
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ClientSuccess | Score8.4 out of 10 | N/A | ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business. | N/A |
 Zuora | Score8.1 out of 10 | N/A | Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP (enterprise resource planning) systems that does not focus exclusively on billing. | N/A |
| ClientSuccess | Zuora | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Security |
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| Platform & Infrastructure |
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| Customer Data Extraction / Integration |
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| Customer Success Management |
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| CSM Reporting & Analytics |
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| ClientSuccess | Zuora | |
|---|---|---|
| Likelihood to Recommend | 7.6 | 1.0 |
| Likelihood to Renew | - | 1.0 |
| Usability | - | 7.6 |
| Availability | - | 9.3 |
| Performance | - | 9.7 |
| Support Rating | 10.0 | 1.0 |
| In-Person Training | - | 9.3 |
| Online Training | - | 7.0 |
| Implementation Rating | - | 7.4 |
| Configurability | - | 6.6 |
| Ease of integration | - | 6.0 |
| Product Scalability | - | 10.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |