Birdeye vs. Cloodot
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Birdeye | Score8 out of 10 | N/A | Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets. | $299 per month |
 Cloodot | N/A | Enterprise companies (1,001+ employees) | Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. Work together as a team - Distribute and assign channels to one or more users, handover chats and reviews between users and departments. Multiple agents can collaborate and manage channels like WhatsApp,… | $39 /month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Only pay for the channels you use. Connect as many instances of channels you want to manage and add as many agents as you want to the team. You will be charge based on total instances of channels that you have connected and total no of agents that you have. Our product is 4 to 10 times more affordable than alternatives out there. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Birdeye | Cloodot | |
|---|---|---|
| Likelihood to Recommend | 7.2 | - |
| Likelihood to Renew | 8.4 | - |
| Usability | 9.4 | - |
| Support Rating | 7.5 | - |
| Implementation Rating | 9.1 | - |