Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. Work together as a team - Distribute and assign channels to one or more users, handover chats and reviews between users and departments. Multiple agents can collaborate and manage channels like WhatsApp,…
$39
/month
Reputation.com
Score 7.0 out of 10
N/A
Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.
N/A
Pricing
Cloodot
Reputation.com
Editions & Modules
Basic
$39
/month
Advanced
Custom
/month
No answers on this topic
Offerings
Pricing Offerings
Cloodot
Reputation.com
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Only pay for the channels you use. Connect as many instances of channels you want to manage and add as many agents as you want to the team. You will be charge based on total instances of channels that you have connected and total no of agents that you have. Our product is 4 to 10 times more affordable than alternatives out there.
Reputation.com is better in my opinion as they have been in business longer and get it right everytime for us. Reputation.com make it easy for our employees to recieve review alerts and respond in a timely manner quick and efficiently. Reputaion.com's cutsomer service is great …
Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to …
We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively.
We used Naked Lime and Digital Airstrike prior to using Reputation and found Reputation's dashboard and overall UI to be much friendlier and easier to use across multiple staff members and management team members. Their streamline process of review platforms and online listings …
Please read the previous section that I typed out all of the specific scenarios where reputation has drastically increased our overall reputation score with their very close to detail attention to every customer.
We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively.