Cloodot vs. Salesforce Marketing Cloud Social Studio (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cloodot | N/A | Enterprise companies (1,001+ employees) | Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. Work together as a team - Distribute and assign channels to one or more users, handover chats and reviews between users and departments. Multiple agents can collaborate and manage channels like WhatsApp,… | $39 /month |
 Salesforce Marketing Cloud Social Studio (discontinued) | Score7.3 out of 10 | N/A | Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024. | $1,000 Per Org Per Month |
| Cloodot | Salesforce Marketing Cloud Social Studio (discontinued) | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Only pay for the channels you use. Connect as many instances of channels you want to manage and add as many agents as you want to the team. You will be charge based on total instances of channels that you have connected and total no of agents that you have. Our product is 4 to 10 times more affordable than alternatives out there. | — | ||||||||||||||
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| Cloodot | Salesforce Marketing Cloud Social Studio (discontinued) | |
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| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 8.8 |
| Usability | - | 9.0 |
| Availability | - | 9.6 |
| Performance | - | 8.4 |
| Support Rating | - | 9.0 |
| In-Person Training | - | 10.0 |
| Online Training | - | 7.6 |
| Implementation Rating | - | 9.8 |