Comparison of Sales Force Automation features of Close CRM and Cresta| Feature | | |
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| Customer data management / contact management | 8.08 Ratings | 00 Ratings |
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| Workflow management | 7.78 Ratings | 00 Ratings |
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| Territory management | 8.01 Ratings | 00 Ratings |
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| Opportunity management | 10.06 Ratings | 00 Ratings |
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| Integration with email client (e.g., Outlook or Gmail) | 9.38 Ratings | 00 Ratings |
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| Contract management | 10.01 Ratings | 00 Ratings |
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| Interaction tracking | 8.38 Ratings | 00 Ratings |
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| Channel / partner relationship management | 9.73 Ratings | 00 Ratings |
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Comparison of Customer Service & Support features of Close CRM and Cresta| Feature | | |
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| Case management | 8.03 Ratings | 00 Ratings |
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| Call center management | 7.45 Ratings | 00 Ratings |
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| Help desk management | 10.02 Ratings | 00 Ratings |
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Comparison of Marketing Automation features of Close CRM and Cresta| Feature | | |
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| Lead management | 8.76 Ratings | 00 Ratings |
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| Email marketing | 9.35 Ratings | 00 Ratings |
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Comparison of CRM Project Management features of Close CRM and Cresta| Feature | | |
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| Task management | 8.35 Ratings | 00 Ratings |
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| Billing and invoicing management | 10.01 Ratings | 00 Ratings |
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| Reporting | 5.45 Ratings | 00 Ratings |
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Comparison of CRM Reporting & Analytics features of Close CRM and Cresta| Feature | | |
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| Forecasting | 10.01 Ratings | 00 Ratings |
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| Pipeline visualization | 8.06 Ratings | 00 Ratings |
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| Customizable reports | 4.44 Ratings | 00 Ratings |
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Comparison of Customization features of Close CRM and Cresta| Feature | | |
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| Custom fields | 10.07 Ratings | 00 Ratings |
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| Custom objects | 10.02 Ratings | 00 Ratings |
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| Scripting environment | 8.03 Ratings | 00 Ratings |
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| API for custom integration | 6.47 Ratings | 00 Ratings |
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Comparison of Security features of Close CRM and Cresta| Feature | | |
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| Single sign-on capability | 8.03 Ratings | 00 Ratings |
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| Role-based user permissions | 8.06 Ratings | 00 Ratings |
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Comparison of Social CRM features of Close CRM and Cresta| Feature | | |
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| Social data | 10.01 Ratings | 00 Ratings |
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| Social engagement | 10.01 Ratings | 00 Ratings |
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Comparison of Integrations with 3rd-party Software features of Close CRM and Cresta| Feature | | |
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| Marketing automation | 6.44 Ratings | 00 Ratings |
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