TrustRadius

Cloud 9 Software vs. topsOrtho

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloud 9 Software
Score 9.7 out of 10
N/A
Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 states they have successfully deployed their cloud-based practice management software at more than 1,500 locations, and currently connects almost 15,000 individual users from…N/A
topsOrtho
Score 0.0 out of 10
N/A
tops Software headquartered in Atlanta offers software for orthodontic practices worldwide. The suite includes: – topsOrtho™ a Mac-based orthodontic practice management and imaging system. – topsCephMate™ a digital cephalometric tracing and treatment program. – topsEcho™ for the iPhone or iPad provides up-to-the-minute access to patient information and images, schedules, referrals, treatment notes, and more. -- topsCheck-In for iPad™…N/A
Pricing
Cloud 9 SoftwaretopsOrtho
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cloud 9 SoftwaretopsOrtho
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cloud 9 SoftwaretopsOrtho
Best Alternatives
Cloud 9 SoftwaretopsOrtho
Small Businesses

No answers on this topic

Tebra Billing & Payments
Tebra Billing & Payments
Score 7.0 out of 10
Medium-sized Companies

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CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

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Epic
Epic
Score 9.4 out of 10
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User Ratings
Cloud 9 SoftwaretopsOrtho
Likelihood to Recommend
8.6
(8 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
Cloud 9 SoftwaretopsOrtho
Likelihood to Recommend
Cloud 9 Software
Charting is easy. Clicking on all that tabs at each appointment. That makes it a lot quicker when charting. I would like to see a new tab to view X-rays. When I have to scroll through all the photos to view when we took the last x-rays, it’s a lot because we take photos at every appointment.
MI
Melody Ingall
Orthodontic assistant
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tops Software (Cogent Design, Inc)
No answers on this topic
Pros
Cloud 9 Software
  • Awesome support via chat and phone
  • Rewards program
  • Cloud based
  • Multiple ways to do each task
  • Personal customer experience
  • User friendly software
  • Offer online classes and yearly meetings
  • Platform to make changes and requests - yes they implement the ideas frequently as well
  • The training staff was outstanding!
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
No answers on this topic
Cons
Cloud 9 Software
  • I wish the check out process could be a little more simplified.
  • I feel I do a lot more clicking with the mouse with opening and closing screens.
  • When clicking on a patient in the schedule I wish it showed who I'm calling to verify and appointment without opening the patients chart.
SG
Stephanie Grates
Scheduling Coordinator
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tops Software (Cogent Design, Inc)
No answers on this topic
Likelihood to Renew
Cloud 9 Software
Easy to use!
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
No answers on this topic
Usability
Cloud 9 Software
Easy peasy! Easy to navigate and start using from day one!
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
No answers on this topic
Support Rating
Cloud 9 Software
I have spoken to several support members along the way, and everyone is super helpful and exited to find a solution. Everyone is courtesy and patient. I had a problem that I could not figure out on my own and just with my description, I was given clear step by step instructions to get it solved!
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
No answers on this topic
Implementation Rating
Cloud 9 Software
Better training/trainors
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
No answers on this topic
Alternatives Considered
Cloud 9 Software
The non-server version of Ortho2 we were already using would have cost a significant amount to merge our three separate office databases. Cloud 9 already had parameters set to be able to do this. All of our documents and images transferred over with just minor issues- like where would our online forms go that Cloud 9 did not have an automatic home for. Cloud 9, on the other hand, does not have nifty image layout options, their letter editor is a cranky non-Word program I do not like, and creating custom reports is definitely easier in Ortho2.
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
No answers on this topic
Return on Investment
Cloud 9 Software
  • We could access everything from home during Covid shutdowns since it’s cloud based.
  • Negative would be more time editing photos & more clicks to get to things.
  • It has also made billing and insurance claims easier.
Cheslie Clark | TrustRadius Reviewer
Cheslie Clark
Dental Assistant
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tops Software (Cogent Design, Inc)
No answers on this topic
ScreenShots