Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 states they have successfully deployed their cloud-based practice management software at more than 1,500 locations, and currently connects almost 15,000 individual users from…
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VixWin Platinum
Score 8.0 out of 10
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VixWin Platinum is an imaging management tool from Gendex to support dentists and oral surgeons.
Excellent for orthodontic practices. We have 3 locations, and this software works well for us! We are able to access patient info quickly and simultaneously no matter which location we are at. The support staff is just a click away online. We switched from OrthoTrac and love the Cloud based software with no nightly back ups and ease of using the software from checking in with just a click to scheduling in just one easy step! Chris and the team were amazing in getting us changed over, and the support team is always available for any questions along the way!
VixWin Platinum is suitable in a general/pediatric dental setting; it seems to be used in many offices I have been in--not sure if that's because of the price or maybe because it is so easy to use. I believe if you are a speciality practice where you need higher quality x-rays or more options in regards to x-ray editing, VixWin Platinum may not be the best. In my opinion, VixWin Platinum is basic. Be aware of the need for storage (depending on how large your practice is).
There needs to be an easy way to "move" x-rays from one patient's chart to another. For example, it happens when you take x-rays under the wrong chart and need to move them. Sometimes in the process of moving them, they get lost.
Very easy to use and train on (extremely user friendly). It is pretty straightforward and easy to follow, especially if you are new to the dental field or not comfortable using computers and/or programs. (I was in an office that was using charts then went paperless; many of the staff members found VixWin Platinum easy to transition into).
I have spoken to several support members along the way, and everyone is super helpful and exited to find a solution. Everyone is courtesy and patient. I had a problem that I could not figure out on my own and just with my description, I was given clear step by step instructions to get it solved!
I have never personally reached out to VixWin, but from watching other members of my offices/dental field reach out, I have noticed that they were on the phone for a decent amount of time when it came to resolving issues with VixWin Platinum. The issue was always resolved but it did take a decent amount of time (a few hours at a time).
Focus orthodontic software has a lot of similarities. Now that Cloud 9 purchased the Focus Orthodontics software they have made some changes, but both are really well organized. Easy to navigate through. I enjoy Cloud 9 the most. I continue to learn new features with the software. I look forward to all the updates.
VixWin Platinum is basic but I still find it better than EagleSoft's dental x-ray system. VixWin Platinum has more options to edit and play with the contrast then EagleSoft's x-rays. I also feels as though the quality of x-rays is much better in VixWin Platinum than in EagleSoft (I get a lot of overexposed images in EagleSoft, even after adjusting the exposure).
