CloudPATH vs. IBM Cloud for VMware Solutions

I have recommended it to our other US office locations. My recommendation is based on the benefit of managed enrollment, the ability to have multiple enrollment pathways and the added bonus of having a common platform across all of our corporate sites improving IT support, management and user familiarity with wireless device enrollment while at work.

Incentivized

VMware Cloud Foundation for Disaster Recovery environment, when the client needs to deploy a pay-as-you-go service or if they need to migrate SAP workloads, you can use VMware Cloud Foundation for Classic and VPC. We are the unique SAP-Certified VMware cloud service provider.

Incentivized

• Self-service certificated enrollment process allows authorized users to authenticate and join the network.
• We deploy multiple enrollment paths and scenarios based on the user and the device specifications.

Incentivized

• Ease of use - we don't want to spend extra hours trying to figure out a problem.
• Easy Setup - onboarding was simple and quick.
• Great documentation - Most of the answers to our questions are very easily accessible without additional help.

Incentivized

• Enrollment for some mobile device platforms has been a constant struggle.
• OS platform restriction is only possible via certificated enrollment process.

Incentivized

• Support is horrible and or non-existent
• Documentation is out of date and incorrect for the most part
• IBM employees and salespeople are not aware of features or offerings
• Does not integrate the Zerto, only Veeam and has limited options for data migration

Incentivized

We like when a product works and we don't have to look for alternate solutions, add network project change over downtime and retrain staff. Even the limitations (some devices don't enroll well) and recent licensing changes do not precipitate a change in our desire to continue with the product. The cloudpath support has provided clear alternatives for our issues and we are able to keep business going with minimal impact on staff and support

Incentivized

Everything is very clearly laid out. Being familiar with vSphere already, it was a quick transition over to the IBM environment. This allowed us to spend less time on the implementation phase and move quickly to actually utilizing the system on a day to day basis. Also, the performance is very good. No lagginess to the website like our previous on-prem environment.

Incentivized

We have had to raise a lot of support tickets during our three years of service. We do get timely support on those tickets and there have only been a few issues which have had an extended troubleshooting time that might have exceeded our expected resolution timeframe.

Incentivized

Overall, just a great experience here. No one in my opinion gets a perfect 10/10 rating (no one is ever perfect), so 9/10 is probably as good as it gets! From initial planning to post implementation support, the IBM Cloud and professional services has been there for my group as much as we have needed them. Great job!

Incentivized

IBM professional services helped us plan and implement the project with great success. They guided the project from planning, scoping, pre-implementation, testing, roll-out, then production and post-production support. We were very impressed with their knowledge of VMware and really appreciated their desire to make our project a success. I would highly recommend them!

Incentivized

The pricing was better for us and that was our deciding factor in making the decision to go with CloudPATH. We did test both solutions in our pilot environment and while we liked the features of the Cisco solution and deploy other Cisco solutions and products the pricing was a significant factor in our decision process.

Incentivized

We chose VMware over Azure App Service because of the way that it was at that point natural and still offered similar cloud capacities that Azure would have acquired us. This permitted us to continue to utilize a similar interface and not need to relearn everything beginning to end with another item.

Incentivized

• We have improved auditing of users accessing the network and on what devices.
• We have greater control over access to our network, including the ability to restrict access during non-business hours.

Incentivized

• One of our business objectives was to ensure as close to 100% uptime of our servers and applications. This solution has helped us achieve that goal.
• Another goal was to try and minimize our datacenter footprint. This was achieved by using the product.

Incentivized