Cloudsocial vs. Echobox Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloudsocial
Score 8.1 out of 10
Mid-Size Companies (51-1,000 employees)
CloudSocial is a cloud-based platform that aims to make managing social media accounts easier and more efficient. With CloudSocial, the user can respond to real-time customer feedback, analyze and monitor trends in customer sentiment, listen carefully for key words and generally find ways to improve the reach of a business via various social media channels. This helps online business owners optimize marketing efforts by being able to respond quickly when issues come up, acting on positive…
$5
per month 1 user
Echobox Social
Score 9.7 out of 10
N/A
Echobox is a social media publishing solution designed to understand the meaning of content using in-built AI. With automation that tailors to the user's business, Echobox is designed to share the right content with the right audience at the optimal time, to drive more traffic, higher engagement and greater revenue from social media and emails. Echobox is an automation platform boasting users among more than 2000 brands worldwide, including Newsweek, CNBC, The Guardian,…N/A
Pricing
CloudsocialEchobox Social
Editions & Modules
Solo
$5
per month 1 user
Teams
$25
per month 5 users
Enterprise
$60
per month 20 users
No answers on this topic
Offerings
Pricing Offerings
CloudsocialEchobox Social
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CloudsocialEchobox Social
Best Alternatives
CloudsocialEchobox Social
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Sprinklr Social
Sprinklr Social
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudsocialEchobox Social
Likelihood to Recommend
-
(0 ratings)
9.7
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(0 ratings)
Usability
-
(0 ratings)
8.4
(0 ratings)
Support Rating
-
(0 ratings)
9.8
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
CloudsocialEchobox Social
Likelihood to Recommend
No answers on this topic
Echobox Social is well suited to publishers and media organisations who are publishing daily online content that needs sharing across social platforms. It works best if your social media objective is driving traffic to your articles/website. It would be suitable for both small and large organisations, as it allows multiple users with different access.
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Pros
No answers on this topic
  • Organizes our social media posts across both Facebook and Twitter
  • Easy scheduling of posts, with AI driving the scheduling of optimal times for each story
  • AI ferrets out best-performing posts and schedules them during the weekend and other downtimes when we are not actively engaging our readers
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Cons
No answers on this topic
  • Since I'm Brazilian, and our whole team is based in Brazil, would be great if the whole platform was translated for Portuguese. There are no many English speakers in Brazil, to be honest. That would make it easier
  • Tik Tok. Would be nice if somehow Echobox could provide their AI for Tik Tok Users
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Likelihood to Renew
No answers on this topic
Because I am totally satisfied with Echobox service. I find it balanced between the service itself and its cost. Compared to its competitors, it is, without a doubt, the best product for small publishers. It only lacks in a greater and more efficient management of statistics which, at the moment, is absent. I will definitely renew Echobox!
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Usability
No answers on this topic
Echobox Social's user interface is straightforward to navigate and even members of our team who are not necessarily social media specialists can step in when needed. The schedule queue is very easy to understand, meaning different team members can see what content is scheduled to be posted. When trying to edit the automation settings, each feature is well explained if you hover over the question mark button.
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Support Rating
No answers on this topic
When there have been problems, they’ve usually been resolved very quickly. Some issues have occurred such as not being able to download images or posts not going out when the service has crashed, but they’re also very open to feedback. The option to download pictures loaded into the feed stories was my suggestion; saving us time creating new images and getting the posts out quickly
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Implementation Rating
No answers on this topic
You just have to keep in mind that it can take a day or two to have the set up of an account all done.
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Alternatives Considered
No answers on this topic
Echobox AI function (the ability to decide when is the best time to share a post) is a [game-changer] and also the UI is cleaner and easier to use. I found Hootsuite confusing and complicated. It has too many windows and also doesn't pull the articles automatically. There is no comparison really, Echobox is miles ahead.
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Return on Investment
No answers on this topic
  • Positive impact: time-saving. We have saved on staff costs and other staff are able to focus on more skilled tasks than manual scheduling
  • Positive impact: improved output. We have seen an increase in traffic, page views, and more digital subscriptions and email sign-ups since we started using Echobox
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ScreenShots

Cloudsocial Screenshots

Screenshot of Publish - This interface allows users to post across individual social media profiles/pages or schedule posts by day, week and month on multiple social media channels.Screenshot of Omnibox - From here, users can reply to their audiences' messages, tweets and posts directly through a unified console. All email inbox messages can be quickly responded to from Omnibox. With collaborative workflows and multiple filters including in mention keyword search to focus on the most relevant messages in the inboxScreenshot of Calendar - CloudSocial Calendar is used to get all scheduled posts out at any time and day. Users can browse through upcoming posts in the Daily, weekly and monthly views so see everything clearly.Screenshot of Facebook AdsScreenshot of Sentiment analysis - Provides an algorithm based three-point scale that can be broken down further into a nine-point scale, a tag cloud, a heat map and timeline graph.Screenshot of Analytics - These include all key social media metrics by channel and team performance as well as right down to what each individual is doing.