Clover vs. QuickBooksPOS

Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.

Incentivized

QuickBooksPOS is an awesome tool for small businesses, the system is not that complex and it can be managed by non-tech associates. It comes along with a tutorial section which was very complete and understandable. Dashboard is well designed and organized. Overall the experience of using the software for the first time was very comfortable. On the other hand, I wouldn't recommend this software to big companies that manage a lot of inventory. I don't feel that the software can handle a lot of data on the inventory management. The limitations that the software has may cause confusion for big companies.

Incentivized

• Clover has an excellent POS system with several add-on pieces of equipment available. Many many features to fit all business needs
• Very easy to use, and even has an online login where you can edit inventory and settings, as well as get real time reports
• Inventory control, offline mode, and customer information storage are also wonderful tools to help you keep up with your business
• Reports! The reports are great!!

Incentivized

• Retail Purchases
• Credit Card Processing
• Inventory Lookup
• Barcode Scanning

Incentivized

• Focus functionality on retail use and not broad based with focus on food services
• Build a turn table into the countertop unit so both the employee and customer can use the tablet
• Offer color choices in units (white is not always friendly with long term use)

Incentivized

• Synchronization with the credit card company is weak and very difficult to configure
• Customer support is a long wait. First 5 min of a call is a machine directing you to a waiting queue. Total waiting time for 1 simple questions was 20 min
• Allows double entry codes or SKUs
• Delays in the process of purchase in the customer experience

Incentivized

There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.

Incentivized

We didn't have any significant complaints about their support. As we transitioned out of BluePay to a new provider that partnered with our new CRM, they were able to help with that transition. However, it was a little slower than we'd have liked.

Incentivized

We initially chose BluePay because they had purchased the company that we used for our online payment processing and sales applications. To remain with our previous provider would have required costly updates but BluePay was fully integrated and allowed for a very smooth transition with little to no disruption for our employees or customers. After making the switch, we were so glad that we did. Our account rep has been so helpful and responsive, even going to the level of creating and scheduling custom reports to allow our users to do their jobs more easily and efficiently. We've also been pleased to see our overall fees/interchange go down from what we were charged by our previous providers. Overall, we have been very pleased with the service and services provided.

Incentivized

I feel like all of these products have their own advantages and disadvantages. I feel though that QuickBooksPOS is especially beneficial when paired with QuickBooks Accounting Software creating a combination paired from a single vendor as opposed to multiple vendors and managing integrations that may or not break between release cycles.

Incentivized

• The system usually never has any technical problems.
• A few times, Clover servers have gone down, in which case, you are unable to do any transaction.
• The system is easy and fast so our customers don't have to wait long for payment.

Incentivized

• Hit Sales Goals
• Less downtime
• Data review

Incentivized