Clover vs. Tremendous

Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.

Incentivized

Tremendous is well suited for businesses giving gift cards to employees as a reward or to research participants as thanks/compensation for their time. It's not like a cash sharing software between friends. It is also best for relatively small amounts of money because the sender runs the risk of sending the reward to the wrong email

Incentivized

• Clover has an excellent POS system with several add-on pieces of equipment available. Many many features to fit all business needs
• Very easy to use, and even has an online login where you can edit inventory and settings, as well as get real time reports
• Inventory control, offline mode, and customer information storage are also wonderful tools to help you keep up with your business
• Reports! The reports are great!!

Incentivized

• Email and landing page templates easy to create
• Wide variety of gift card options
• Easy to upload recipient lists and distribute
• No fee for most gift card options

Incentivized

• Focus functionality on retail use and not broad based with focus on food services
• Build a turn table into the countertop unit so both the employee and customer can use the tablet
• Offer color choices in units (white is not always friendly with long term use)

Incentivized

• The functions for all boxes on the billings page aren't obvious
• More international options in Africa
• Some gift cards expire while others don't

Incentivized

There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.

Incentivized

We didn't have any significant complaints about their support. As we transitioned out of BluePay to a new provider that partnered with our new CRM, they were able to help with that transition. However, it was a little slower than we'd have liked.

Incentivized

We initially chose BluePay because they had purchased the company that we used for our online payment processing and sales applications. To remain with our previous provider would have required costly updates but BluePay was fully integrated and allowed for a very smooth transition with little to no disruption for our employees or customers. After making the switch, we were so glad that we did. Our account rep has been so helpful and responsive, even going to the level of creating and scheduling custom reports to allow our users to do their jobs more easily and efficiently. We've also been pleased to see our overall fees/interchange go down from what we were charged by our previous providers. Overall, we have been very pleased with the service and services provided.

Incentivized

We investigated Amazon Business account for sending cards directly, but we would have to register in each country and they only supported a few countries. Not to mention their interface was not nearly as streamlined as Tremendous. There really weren't many other competitors that we could find at the time. And we didn't need any, Tremendous has met our needs very well.

Incentivized

• The system usually never has any technical problems.
• A few times, Clover servers have gone down, in which case, you are unable to do any transaction.
• The system is easy and fast so our customers don't have to wait long for payment.

Incentivized

• It saves us time with distributing incentives, since we can simply upload a file with names and email addresses, click a button, and the rewards are sent
• It allows us to lower our costs due to the time savings mentioned above, which provides added value to our clients
• The technology is a big selling point for us when winning work by being able to say we have the ability to quickly distribute respondent incentives and that the respondents have so many options to choose from when redeeming their reward

Incentivized