CoConstruct vs. Dispatch

CoConstruct is a great program for small to mid-size residential and commercial projects. It still has a ways to go with subcontractor engagement but the groundwork is there for this to be a good program. The needs and requirements for a residential or remodel project always are different and unique, but CoConstruct is very well suited to address these needs.

Incentivized

Dispatch is well suited for teams looking to improve their delivery notification process. The ability to notify customers via automated phone call or text is invaluable and takes the burden away from the drivers and delivery team on the ground, who can be unreliable and inefficient at times depending on the situation.

Incentivized

• The integration of all aspects needed to run a remodeling company efficiently: project scheduling and management, financial planning and customer service. Since it’s an all-in-one suite and cloud-based, it enables our team to keep track of all our projects in real-time. Communication breakdown is the last thing we want, so being on the same page is not only desirable but makes for the best possible relationship with our clients.
• Product education - We like how CoConstruct helps new users and get them to start using the tool right away. The dashboard resource materials are incredibly useful. We don’t have to spend a lot of time training new hires on the system and onboarding new clients.

Incentivized

• Easy to set up
• Good integration with customer notification
• Streamlined set up process and support

Incentivized

• Estimating is still done on third party software and pulled into the program. If you do manual takeoffs and work on a spreadsheet, this is relatively simple to do - and you could probably enter it straight into Co-Construct. However, if you use automatic takeoffs for accuracy and speed, you will end up doing a bit of double handling as you re-enter the output into Co-Construct. Ideally, you would be able to do the takeoffs within the program, entering the data only once.

Incentivized

• Buggy desktop app interface
• Mobile app needs a lot of improvement
• Login for vehicles can be a bit tricky

Incentivized

• The customer support for CoConstruct is hands down the best I have ever experienced from a software company. Any time I send a support request through the help center, my questions are either acknowledged or answered and solved within 20-30 minutes. For more complicated items, they will keep in touch with me as the team works through the problem.
• I often offer enhancement requests which they take seriously, and over the years, some of the changes that I have wanted to see have been implemented.
• Excellent customer service!

Incentivized

Dispatch has timely customer service and set up support. Unfortunately, they are only able to assist via phone and do not have a chat option. Chatting would be much easier for being able to answer simple questions or software issues instead of having to wait on hold over the phone.

Incentivized

CoConstruct has a lot of similar functionality as comopared to Buildertrend and when it came down to selecting one over the other, CoConstruct won our business because of this fact. The fact that it does almost all of the same things at a fraction of the cost of Buildertrend was ultimately the reason why we selected CoConstruct for our business needs.

Incentivized

We used Route4Me but surprisingly there are very few alternatives and companies on the market that are well suited for performing this kind of tracking. I am somewhat disappointed that Dispatch is the only option, only because the desktop and mobile applications can be so buggy and, at times, unreliable. But, the other existing options on the market are much worse.

Incentivized

• CoConstruct has reduced our time spent estimating.
• CoConstruct has increased profitability by capturing communication details and preventing important items from being overlooked.
• CoConstruct has led to more referrals, as customers are pleased with the software and the way it helps them stay informed about their project.

Incentivized

• Dispatch gives us the ability to track orders that have shipped locally
• Digital footprint
• Reduction of carbon emissions using paper products

Incentivized