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Cofense PhishMe vs. KnowBe4 Security Awareness Training

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cofense PhishMe

    Score9.7 out of 10
    Enterprise companies (1,001+ employees)
    Cofense PhishMe is a cyber threat and phishing simulator meant to be of use in training employees to be wary against threats and also to gain information about general employee threat knowledge and preparedness. A free trial is available for small business.N/A

    KnowBe4 Security Awareness Training

    Score9.4 out of 10
    N/AKnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances human risk management through personalized training and automation. With…

    $0.95

    per month (billed annually) per seat

    Pricing
    Cofense PhishMeKnowBe4 Security Awareness Training
    Editions & Modules
    No answers on this topic
    Silver
    $0.95
    per month (billed annually) per seat
    Gold
    $1.10
    per month (billed annually) per seat
    Platinum
    $1.25
    per month (billed annually) per seat
    Diamond
    $1.70
    per month (billed annually) per seat
    Offerings
    Pricing Offerings
    Cofense PhishMeKnowBe4 Security Awareness Training
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Cofense PhishMeKnowBe4 Security Awareness Training
    Considered Both Products
    Cofense
    Chose Cofense PhishMe
    We closely looked at KnowBe4's platform as well when it came time to renew. We chose to continue with Cofense because we already had over a year's worth of data in the platform that we would lose by switching vendors.
    Incentivized
    Chose Cofense PhishMe
    PhishMe is a market leader in terms of phishing simulation solutions. The customization appears unmatched when compared with competitors and the support we have experienced from Cofense has been excellent. Phish me offers lots of realistic templates which are updated regularly …
    Incentivized
    Chose Cofense PhishMe
    Cofense was selected as a vendor before I was in this role. Another vendor was evaluated for additional security awareness training but not to replace the Cofense PhishMe program. We also looked at Ninjio to supplement our phishing education program.
    Incentivized
    KnowBe4
    Chose KnowBe4 Security Awareness Training
    KnowBe4 is easy to integrate with AD and Outlook so onboarding and off boarding users is easy.
    The reporting, training, and templates are varied and easily changed to tailor to our business.
    PhishMe is strictly a security training and reporting tool, while KnowBe4 includes …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We previously used PhishMe before the cofense acquisition. At the time, it felt clunky and outlook integration was flakey. We've had much more success via training and overall usage with KnowBe4 due to effective tools and campaigns. Costs and support were also a factor, with …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We looked at PhishMe, but it just didn't have the same feature set as KnowBe4. So far to us, this has been the best product we can find. There are some others that have made up ground and have some of the same features, but overall, KnowBe4 is still the best in our minds.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    While I think PhishMe is a good product, it lacks the continuous training required once the phishing campaign is complete. SANS has a decent training platform, but training materials can become outdated. It also does not address the need to evaluate effectiveness of the …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We looked at PhishMe and Wombat in addition to KnowBe4. We found that the feature set and price point and user support made KB4 the clear winner in our process. I can't say enough about how the communication with KnowBe4 really helps to keep the training on point and timely.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 is similar in many ways to its competitors, but has an edge in terms of training content, usability, and integration. I would like to see more technical options with our level of subscription.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We knew that most of our "sister schools" used KnowBe4 Security Awareness Training and once we got in communication with the KnowBe4 Security Awareness Training team we knew it was the best product. It balances that security and robustness with ease of use and ease of …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Although Cofense was a good product, years of limited updates of any substance caused us to look into additional products. We have reduced our time of needing to review phishing emails by almost 90%. For example, 800 messages delivered into our phishing platform resulted in 650 …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We have still utilized Knowbe4 for the last 3 years and on going! Hoping the pricing can come down as it is starting to become expensive especially with the current reducing IT spend and ROE
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Code as was strictly a phishing simulator. KnowBe4 goes beyond phishing simulations by providing security training modules, posters, and exciting new features such as QR codes.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    I had used KnowBe4 Security Awareness Training previously and therefore knew that it's intuitive, easy to use, quick to customize where I'm able to and works well for reporting. I did like Cofense's ability to customize training modules but ultimately went for KnowBe4 Security …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    The other tools in this space didn't compare well in terms of easy of use, quick to implement and exceptional support.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    At the time we looked at the others, we found KB4 had more features and at that time was AD integrated.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We selected based on:
    - product / artifact numbers
    - videos duration
    Incentivized
    Chose KnowBe4 Security Awareness Training
    I normally refer to Gartner's Magic Quadrant before selecting a product for my organization. Seeing KnowBe4 Security Awareness Training as a leader really helped boost our confidence. However we didn't want to rely only upon the Gartner's report, hence created our own test …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 seems to be a more complete package from campaigns to training end users. We really liked the short training videos for our end users. They are pressed for time during the school year and we sometimes hesitate to break their stride with long mandatory trainings.
    We push …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    This product so far has outpaced anything we've looked into in the past. It seems they are on the cutting edge of hacker methods and it shows. We have a much better grasp on the topics with KnowBe4 than we ever did. Our users seem happy with the training and testing as well.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 stands alone in its ability to communicate to the user what to look out for and how to be on the alert to common malicious emails. Others that I've tried just don't have the ease of use that this does. The last product was a lot more confusing for all our employees.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 compares favorably to other competitive products.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Tech guard is an up and comer and has some features that KnowBe4 could learn from. However, in terms of total product assets, it is much smaller than KB4, particularly in terms of available training modules.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    I used a trial of Cofense before making a final decision. I got quotes from them and KnowBe4 and KnowBe4 seemed much happier to work with a smaller business, and Cofense was a ridiculous cost compared to even KnowBe4's most expensive plan. I think their licensing is geared more …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    They don't compare. Each has its sharp points and defects, but KnowBe4 is the industry leader because of their wide range of tools and effective training program.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    When we looked at other vendors, we felt like the platforms were relatively similar in that they would help us provide phishing exercises and education to our associates. What really set them apart was the great customer service we received from the sales team through each of …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 has a great library of training materials and their Phishing testing tools is the best. Our users have really responded to being phished regularly and are more alert now for false and strange emails I teach them to question everything and they take that to heart. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    TrustRadius Insights
    Cofense PhishMeKnowBe4 Security Awareness Training
    Highlights

    TrustRadius
    Research Team Insight
    Published

    Cofense PhishMe and KnowBe4 Security Awareness Training are both security awareness training software designed to train and test users on defending against social engineering attacks such as phishing. Both software options are most popular with larger enterprises, likely because as staff sizes increase, it becomes more difficult to train staff without a dedicated tool.  

    Features

    Cofense PhishMe and KnowBe4 Security Awareness Training both provide essential features like phishing user training, they have a few standout features that set them apart from each other. 

    Cofense PhishMe boasts a powerful phishing reporting tool that allows users to report emails with a single click so that they can be assessed.  When suspicious emails are reported, they go through Cofense Triage, which analyzes emails and clusters threats together before sending them to your security team.  Additionally, Cofense PhishMe offers a simple to use user interface that users will be able to pick up on quickly with minimal training.

    KnowBe4 Security Awareness Training provides over 2,000 phishing templates, allowing businesses to safely test their staff’s vulnerability to social engineering attacks and report on the results. Social Engineering tests can also be automated using KnowBe4 Security Awareness Training’s artificial intelligence tools, which can push social engineering tests out through email, text, or voicemail.

    Limitations

    Cofense PhishMe and KnowBe4 Security Awareness Training both help businesses secure themselves against social engineering attacks, but they also have some limitations that are important to consider.

    Cofense PhishMe has robust reporting tools on potential vulnerabilities, but it doesn’t provide the variety of phishing templates the KnowBe4 Security Awareness offers.  Additionally, social engineering tests aren’t as easy to automate using Cofense PhishMe.  For businesses looking primarily to test their staff on social engineering, KnowBe4 Security Awareness Training may be preferred.

    KnowBe4 Security Awareness Tarining helps businesses test their employees on social engineering attacks, but it doesn’t offer email threat analysis features that are as robust as Cofense Triage.  For businesses looking not only to educate their staff, but also to analyze suspicious emails before sending them to the security team, Cofense PhishMe may be ideal.

    Pricing

    Cofense PhishMe is priced based on the number of users an organization has.  Pricing starts at $10.00 per user per year, but can reach as high as $12.00 per user per year for smaller businesses.

    Similarly, Pricing for KnowBe4 Security Awareness Training is dependent on the number of users, as well as the feature needs of the organization.  Pricing starts as low as $8.00 per user per year, but can reach as high as $29.50 per user per year.

    Features
    Cofense PhishMeKnowBe4 Security Awareness Training
    Security
    Comparison of Security features of Cofense PhishMe and KnowBe4 Security Awareness Training
    Feature
    Cofense PhishMe
    7.8
    4 Ratings
    KnowBe4 Security Awareness Training
    8.8
    303 Ratings
    Single sign-on capability7.44 Ratings9.6269 Ratings
    Role-based user permissions8.24 Ratings8.0293 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Cofense PhishMe and KnowBe4 Security Awareness Training
    Feature
    Cofense PhishMe
    7.3
    4 Ratings
    KnowBe4 Security Awareness Training
    8.3
    331 Ratings
    Training Content Library7.24 Ratings8.9328 Ratings
    Multilingual Training Content7.14 Ratings9.3181 Ratings
    Training Gamification7.13 Ratings8.4271 Ratings
    Industry-Specific Security Training7.83 Ratings6.2289 Ratings
    Individualized Security Training Plans6.93 Ratings7.6280 Ratings
    Phishing Simulations7.23 Ratings9.5326 Ratings
    Security Reporting8.03 Ratings8.4319 Ratings
    Integration with Security Tech Stack7.33 Ratings8.1187 Ratings
    User Ratings
    Cofense PhishMeKnowBe4 Security Awareness Training
    Likelihood to Recommend
    8.7
    (28 ratings)
    9.5
    (677 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.4
    (53 ratings)
    Usability
    7.3
    (2 ratings)
    9.4
    (164 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (18 ratings)
    Performance
    -
    (0 ratings)
    8.8
    (19 ratings)
    Support Rating
    9.1
    (4 ratings)
    8.8
    (258 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (5 ratings)
    Online Training
    9.1
    (1 ratings)
    8.5
    (14 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    8.5
    (21 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (13 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.1
    (39 ratings)
    Ease of integration
    -
    (0 ratings)
    8.9
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    8.4
    (19 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (12 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.7
    (15 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.3
    (14 ratings)