Cofense Vision vs. HCL BigFix

It is well suited in environments where there is a high mail traffic to handle. [Cofense] Vision basically journals the exchange server and keeps a copy of the mail received in the environment. Really beneficial to revoke and quarantine the mail reported by one user, but footprint is there in other mailboxes as well. Less appropriate in the cases where there is no proper segregation of duties within the organization. As it is possible to see contents of the mail. Only authorized personnel should be able to use it.

Incentivized

BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented. Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.

Incentivized

• AutoQuaratine prevents in advance and eliminates possible malicious emails from users' inboxes.
• [Cofense Vision] optimizes protection against any phishing attack.
• It is simple, friendly and easy to use.
• [Cofense Vision provides] super detailed analysis reports.

Incentivized

• Custom patch packages are easy to set up and allows for use with a repository.
• Asset management by use of agents is simple and allows for user assignment by the device.
• Reporting has a large variety of templates.

Incentivized

• Sometimes its system clashes and it stops working all the way and disturbs working.
• Some of our important emails went missing and we can find them in Cofense Vision and it needs proper checking in order to retrieve email.
• There are no other cons I could think of as I have not encountered any other so far.

Incentivized

• No console for macOS
• No easy setup UI for macOS users
• Patching can be complicated if you don't understand relevance
• Patching can be complicated it you don't understand scripting
• Could be better in helping with CIS Benchmarks

Incentivized

While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.

Incentivized

Agari Phishing Defense is extremely easy to use software, with an immediate response capacity in the presence of phishing, but Cofense Vision is a tool with flexible implementation and a great capacity to adapt to the needs of each company, as well as having a high level of integration with other software and its great capacity to carry out searches, detection and give rapid responses to incidents that is why we have chosen Cofense Vision.

Incentivized

We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients

• Many Phishing attacks are identified and prevented in an instant.
• Classification of activity helps analysts search and find which emails pose a larger threat.
• User interface and learning is simple and easy to use.

Incentivized

• Overall, the product helps achieve the security posture mandated by HIPAA for our organization.
• It is a decent inventory management solution, and provides IT leaders with useful information for decision making.

Incentivized