Cognito Forms vs. Pulse Insights

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cognito Forms
Score 9.2 out of 10
N/A
Cognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration forms, payment forms, and surveys without coding. Forms can be embedded directly into a website, and form submissions can be viewed from any device, any time.
$0
1 user
Pulse Insights
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Pulse Insights' micro survey platform is designed to help clients get instant insights from their web and mobile properties in order to continuously improve. The vendor’s value proposition is that embedded, in-page micro surveys attract high response rates, actionable responses, and faster learnings. According to the vendor, their integration framework enables easy integration of survey responses into web analytics, A/B testing, CRM, DMP, and personalization vendors.
$4,000
Survey Responses; Enterprise Requirements like Support, SLAs
Pricing
Cognito FormsPulse Insights
Editions & Modules
Free
$0
1 user
Pro
$19
per month 2 users
Team
$39
per month 5 users
Enterprise
$129
per month 20 users
Enterprise
$4,000
Survey Responses; Enterprise Requirements like Support, SLAs
Offerings
Pricing Offerings
Cognito FormsPulse Insights
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cognito FormsPulse Insights
Considered Both Products
Cognito Forms
Chose Cognito Forms
Cognito Forms definitely is a powerful tool. Microsoft Forms is one that we have also used but isnt available in your drop down selection above. I like how they are pretty easy to use and it has a lot of functionality that makes the outcome of a survey and the like pretty spot …
Chose Cognito Forms
I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use …
Pulse Insights

No answer on this topic

Features
Cognito FormsPulse Insights
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Cognito Forms
8.3
Ratings
4% above category average
Pulse Insights
-
Ratings
Survey templates8.50 Ratings00 Ratings
Themes7.00 Ratings00 Ratings
Custom logo/branding9.50 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Cognito Forms
8.7
Ratings
2% above category average
Pulse Insights
-
Ratings
Changes to live survey8.50 Ratings00 Ratings
Question design help8.50 Ratings00 Ratings
Multiple question types9.00 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Cognito Forms
9.5
Ratings
14% above category average
Pulse Insights
-
Ratings
Survey logic flexibility9.50 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Cognito Forms
9.5
Ratings
15% above category average
Pulse Insights
-
Ratings
Response tracking9.00 Ratings00 Ratings
Data export9.50 Ratings00 Ratings
Standard reports10.00 Ratings00 Ratings
Custom reports9.50 Ratings00 Ratings
Analytics9.50 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Cognito Forms
9.8
Ratings
12% above category average
Pulse Insights
-
Ratings
Access controls9.50 Ratings00 Ratings
Compliance10.00 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Cognito Forms
9.3
Ratings
13% above category average
Pulse Insights
-
Ratings
Vendor-offered crowdsourcing9.50 Ratings00 Ratings
Respondent restrictions9.00 Ratings00 Ratings
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User Ratings
Cognito FormsPulse Insights
Likelihood to Recommend
9.5
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Support Rating
8.5
(0 ratings)
-
(0 ratings)
User Testimonials
Cognito FormsPulse Insights
Likelihood to Recommend
It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...
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No answers on this topic
Pros
  • New Hire Form - It announces the new hire and provides direction to several departments on their needs, computer, phone, security level, etc.
  • Terminations - We use it to shut off security, badges, computers, track phone, electronics, etc.
  • Temp Form - It provides an avenue to enter them into our payroll system for tracking hours, also, for the start and end dates.
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No answers on this topic
Cons
  • We have families of forms with a mix of unique parts and common functionality. Cognito has no ability to copy a field or a section (set of fields) between forms. If you need to update the common functionality, you have to do it separately for each affected form.
  • It seems that the (large and impressive) functionality has outgrown the capabilities provided to manage sets of complex forms that exploit this functionality - such as copying and pasting between forms or being able to define a section in one place and have it appear in many forms (#include)
  • The documentation is incomplete - often have to discover how things work by trial and error
  • A spell checker for content would be nice!
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No answers on this topic
Usability
We have been using Cognito Forms for over 5 years. We find it very easy use and it is part of the programs we use on a daily basis.
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No answers on this topic
Support Rating
Very friendly and helpful, but typically takes at least one day to respond. However, when they do respond they dive right into the specific form I ask about and tell me exactly how to fix what I need help with
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No answers on this topic
Alternatives Considered
I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.
Read full review
No answers on this topic
Return on Investment
  • We have used Cognito Forms in place of having to purchase a specific platform or software for Employee Engagement
  • We have used Cognito Forms for great surveys and found the reporting pretty good too
Read full review
No answers on this topic
ScreenShots

Pulse Insights Screenshots

Screenshot of Console Dashboard