Coinbase Tracer (formerly Coinbase Analytics) supports crypto compliance for governments, financial institutions, and crypto businesses, and connects cryptocurrency transactions to real-world entities using public blockchain attribution data, enabling users to monitor risk on millions of addresses. Users can investigate fraudulent activity across Bitcoin, Ethereum, and others.
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Riskified
Score 8.9 out of 10
Enterprise companies (1,001+ employees)
Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.
I think that experienced crypto users could benefit from using this as a tool, but that they could maybe benefit from using other analytic software in tandem as well. Also, the market is very down compared to the past couple of years, and it’s hard to know when/if it will peak again. As beginner friendly as this software is, right now, you should back up trend results with other research.
To prevent CNP fraud in travel industry I believe that Riskified is well suited To prevent ATO, if you have customers that they dont use credit cards and they pay by bank transfer I believe that is not well suited
Collaboration; Riskified builds strong relationships with their clients and works to always meet the clients' needs
Ascend; This is a great way for Riskifieds clients to meet, collaborate and learn from each other
Innovations; Riskified puts a huge emphasis on listening to their clients and finding a way to meet their needs, whether it's chargeback related, fraud screening related or abuse related.
Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)
We needed to spin up hundreds of accounts very quickly, and their team, within a few days, was able to spin up a custom workflow for our team to do this at scale - they moved heaven and earth to make it possible practically overnight.
Well, Morningstar doesn’t calculate crypto holdings, so we had to look elsewhere. And while Coinbase Wallet is great, your money gets tied up in some crypto’s that are not publicly traded yet. Analytics really shows the diversification of assists and lets you keep up with your crypto in one place.
I would say that the main difference between Riskified and Signifyd is the level of client service, which drives success in other aspects. We did not have a dedicated account manager with Signifyd, so there was no one to deal with issues. Signifyd's billing is also very messy, and we found that they did not reimburse us for a significant amount of chargebacks. Riskified's billing is easy to reconcile, and we've never had that issue.
Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends
By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders.
