Coinbase is a digital currency exchange (Coinbase Pro) and crypto-oriented software solution suite for businesses, including hosted checkout pages, payment buttons, invoicing, and multiple ecommerce integrations (Coinbase Commerce), a turnkey solution for brokerages, exchanges, and fintechs enabling them to offer customers crypto (Coinbase Prime), crypto asset custody (Coinbase Custody), and a wallet to self-store crypto (Coinbase Wallet).
$0.20
taker fee
PayPal Payments Pro
Score 7.8 out of 10
N/A
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
Coinbase is well suited to the beginning investor, or someone who wants to learn more about Crytpo. While not all forms of Crypto are available for purchase outside of Coinbase Wallet, the variety is great. Also, the way their graphs display performance over time is so convenient, we do not have to do excessive outside research, because Coinbase is great at keeping relevant information in one place.
Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
The fees coinbase charges on top of the crypto networks are relatively high, compared to the rest of the industry
Under load/high volume, the site and application become unresponsive
Customer support is lacking. It's hard to talk to a human and get a real response to your questions/concerns. This is particularly irritating since we're dealing with money.
Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
The PayPal logo on the checkout page can be kind of large and obtrusive.
They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
I haven't needed to contact support for Coinbase yet—it's probably because it is super easy to use and very intuitive. If I were to use the support, it would probably be better than these other companies because most of the other ones come from foreign markets or aren't as big as Coinbase.
Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
Coinbase and robinhood both offer crypto trading and investing. Coinbase, however, also offers to stake along with sending and receiving crypto. It's also nice that Coinbase focuses on crypto rather than also offering the purchasing and selling of stocks. Coinbase also does a better job of trying to educate their users about each crypto and often offers free crypto with that education. I use Coinbase for crypto trading/purchasing for those reasons.
For us, TransferWise was a very good option to be able to send and receive payments, it is a very reliable system and allowed our employees to receive payroll money safely, however, the reason we prefer PayPal Payments is because offers us a more instantaneous receipt of money, TransferWise made us wait several days for payments to be completed, we had to wait a long time for our employees to receive the money we sent them. PayPal Payments is very different, payments are completed instantly, the only delay is the one that is placed with the freezing of funds when sending money to a new employee.
I have been interested in investing. But certain stocks are high. Cryptocurrency is open to whatever amount you have unlike stash or e-trader that only you a small amount to ownership
I get the benefits to be educated on a few currencies and blockchains. They even give you a starting amount to get you trading
To withdrawal, coinbase ask which currency to withdraw from. Then give a QR code to point at a bitcoin ATM or service.
In the past year we've lost a couple hundred dollars due to cancelled payment agreements
Due to the large percentage who choose PayPal Payments, it's brought in thousands in sales that may have been abandoned otherwise
Customers trust PayPal Payments and some feel more comfortable with it rather than putting in their credit card info. It's allowed purchasers who otherwise wouldn't have bought to purchase with the security of not having to enter sensitive payment info.
