TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Comm100

    Score8.2 out of 10
    N/AComm100 is an omnichannel customer engagement platform designed to streamline the way businesses interact with their clients. Its solutions encompass Live Chat, Email, Ticketing & Messaging, AI Agent, AI Copilot and AI Insights, Comm100 to empower support teams to deliver personalized, real-time assistance across multiple channels. The Comm100 product suite simplifies workflows, boosts agent productivity, and provides insights through analytics. It is used…

    $39

    per month per user

    Pricing
    Comm100
    Editions & Modules
    Live Chat Startup
    $39
    per month per agent
    Live Chat Plus
    $69
    per month per agent
    Offerings
    Pricing Offerings
    Comm100
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsA discount is available for annual pricing.
    More Pricing Information
    Community Pulse
    Comm100
    Considered Both Products
    Comm100
    Chose Comm100
    After a lot of research, Comm100 was our first choice. No other platform seemed as robust or provided us with as much room for growth as Comm100 did/does.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Comm100
    Likelihood to Recommend
    8.2
    (2 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    Usability
    9.1
    (2 ratings)
    Support Rating
    7.3
    (1 ratings)