commercetools vs. Shopify Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
commercetools
Score 8.2 out of 10
N/A
commercetools is a composable commerce and frontend eCommerce solution, supporting B2B and B2C online selling with a dynamic interface that handles complex catalogs.N/A
Shopify Plus
Score 9.1 out of 10
N/A
Shopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.
$2,300
per month with a 3-year commitment
Pricing
commercetoolsShopify Plus
Editions & Modules
No answers on this topic
3-year term
$2300
per month
1-year term
$2500
per month
Offerings
Pricing Offerings
commercetoolsShopify Plus
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
commercetoolsShopify Plus
Considered Both Products
commercetools

No answer on this topic

Shopify Plus
Chose Shopify Plus
Shopify is more robust and has more functionalities than its competitors like BigCommerce and Kibo. It offers the best UI in the business and the most exhaustive app marketplace ecosystem. It is more cost effective than big system and doe snot require large teams of developers …
Features
commercetoolsShopify Plus
Online Storefront
Comparison of Online Storefront features of Product A and Product B
commercetools
9.1
2 Ratings
15% above category average
Shopify Plus
8.6
36 Ratings
9% above category average
Product catalog & listings10.02 Ratings9.534 Ratings
Product management9.02 Ratings8.335 Ratings
Bulk product upload10.02 Ratings6.432 Ratings
Branding8.02 Ratings8.233 Ratings
Mobile storefront8.01 Ratings9.634 Ratings
Product variations10.02 Ratings9.134 Ratings
Website integration9.02 Ratings8.931 Ratings
Visual customization9.02 Ratings9.134 Ratings
CMS00 Ratings8.133 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
commercetools
8.0
2 Ratings
4% above category average
Shopify Plus
8.4
35 Ratings
9% above category average
Abandoned cart recovery6.01 Ratings7.434 Ratings
Checkout user experience10.02 Ratings9.434 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
commercetools
10.0
2 Ratings
19% above category average
Shopify Plus
9.6
33 Ratings
15% above category average
eCommerce security10.02 Ratings9.633 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
commercetools
8.0
2 Ratings
4% above category average
Shopify Plus
8.3
35 Ratings
8% above category average
Promotions & discounts8.02 Ratings8.634 Ratings
Personalized recommendations8.02 Ratings8.329 Ratings
SEO8.02 Ratings7.934 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
commercetools
10.0
2 Ratings
22% above category average
Shopify Plus
8.4
34 Ratings
5% above category average
Multi-site management10.02 Ratings00 Ratings
Order processing10.02 Ratings9.034 Ratings
Inventory management10.02 Ratings7.133 Ratings
Shipping10.02 Ratings8.533 Ratings
Custom functionality10.02 Ratings9.133 Ratings
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commercetoolsShopify Plus
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Score 10.0 out of 10
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Shopify Plus
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Score 9.1 out of 10
IBM Digital Commerce
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User Ratings
commercetoolsShopify Plus
Likelihood to Recommend
10.0
(2 ratings)
9.5
(36 ratings)
Usability
-
(0 ratings)
9.5
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
commercetoolsShopify Plus
Likelihood to Recommend
commercetools
Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Read full review
Shopify
Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.
Read full review
Pros
commercetools
  • Very good documentation
  • Stabile and scalable Microservice-Architecture
  • Cloud Native Platform
Read full review
Shopify
  • Syncs directly with ShipBob WMS.
  • Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
  • Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
  • Scalable for high volume, handles spikes in traffic without downtime.
Read full review
Cons
commercetools
  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Read full review
Shopify
  • When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
  • If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
  • Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
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Usability
commercetools
No answers on this topic
Shopify
Shopify Plus is intutive as stated previously. It's easy to find what we want and edit (reports, products, online store theme, etc...) You dont need to have a ton of coding experience to be able to get a website up and running on Shopify Plus. The reason I wont give a 10/10 and gave an 8 is because I do think it is heavily realiant on app and it can open up a can of worms with the amout of apps that are out there, their costs, and which one to chose. There are also some internal limitations as stated previously with discounts and personalized message for different customer groups. But overall, it is a good platform that I recommend.
Read full review
Support Rating
commercetools
No answers on this topic
Shopify
Always are quick to answer our questions and help us find a solution
Read full review
Alternatives Considered
commercetools
Read full review
Shopify
Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
Read full review
Return on Investment
commercetools
  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Read full review
Shopify
  • The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
  • With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
  • With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
Read full review
ScreenShots

commercetools Screenshots

Screenshot of the Merchant Center dashboardScreenshot of an orderScreenshot of the time zone selector

Shopify Plus Screenshots

Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.