Common Areas vs. TOPdesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Common Areas | N/A | N/A | Navigating ever-changing facility demands is no day at the beach. Reduce risk and increase operational productivity by connecting people, places, partners and processes. Common Areas gives business owners and FM firms an agile toolset designed to ensure safety and performance across every location Work Order Management Facility Inspections Space Management Preventive Maintenance Incident Management Operational Reports | N/A |
TOPdesk | Score8.8 out of 10 | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | $76 per month Per agent |
| Common Areas | TOPdesk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - Service agents based. - Discount available for annual pricing. | ||||||||||||||
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| Common Areas | TOPdesk | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Common Areas | TOPdesk | |
|---|---|---|
| Likelihood to Recommend | - | 8.9 |
| Likelihood to Renew | - | 9.1 |
| Usability | - | 9.0 |
| Availability | - | 9.1 |
| Performance | - | 8.1 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 7.3 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 9.9 |
| Configurability | - | 9.0 |
| Ease of integration | - | 6.5 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.1 |