CommuniGator vs. Drip Ecommerce CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommuniGator
Score 10.0 out of 10
N/A
CommuniGator Marketing Automation includes drip marketing, lead nurturing, lead scoring and remarketing capabilities. Based in the UK, the company also offers other products including email marketing, surveys, event marketing and social media management.N/A
Drip Ecommerce CRM
Score 8.0 out of 10
N/A
Drip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they always send the right message, to the right person, at the right time. Drip starts at $41/mo (with email sending and every feature enabled).
$19
per month
Pricing
CommuniGatorDrip Ecommerce CRM
Editions & Modules
No answers on this topic
Up to 500 people in account
$19
per month
550 - 2,000
$29
per month
2,001 - 5,000
$89
per month
5,001 - 8,000
$124
per month
8,001 - 15,000
$209
per month
15,001 - 22,500
$329
per month
22,501 - 27,500
$409
per month
27,501 - 35,000
$529
per month
35,001 - 50,000
$699
per month
Offerings
Pricing Offerings
CommuniGatorDrip Ecommerce CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
CommuniGatorDrip Ecommerce CRM
Features
CommuniGatorDrip Ecommerce CRM
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
CommuniGator
9.1
Ratings
18% above category average
Drip Ecommerce CRM
8.4
Ratings
6% above category average
Dynamic content10.00 Ratings7.00 Ratings
Ability to test dynamic content8.00 Ratings5.10 Ratings
Landing pages10.00 Ratings00 Ratings
A/B testing10.00 Ratings8.80 Ratings
Mobile optimization6.00 Ratings7.10 Ratings
Email deliverability reporting9.00 Ratings10.00 Ratings
List management10.00 Ratings10.00 Ratings
Triggered drip sequences10.00 Ratings10.00 Ratings
WYSIWYG email editor00 Ratings9.40 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
CommuniGator
8.3
Ratings
6% above category average
Drip Ecommerce CRM
-
Ratings
Lead nurturing automation9.00 Ratings00 Ratings
Lead scoring and grading8.00 Ratings00 Ratings
Data quality management8.00 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
CommuniGator
8.5
Ratings
14% above category average
Drip Ecommerce CRM
-
Ratings
Calendaring8.00 Ratings00 Ratings
Event/webinar marketing9.00 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
CommuniGator
10.0
Ratings
28% above category average
Drip Ecommerce CRM
-
Ratings
Social sharing and campaigns10.00 Ratings00 Ratings
Social profile integration10.00 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CommuniGator
9.0
Ratings
21% above category average
Drip Ecommerce CRM
6.9
Ratings
11% below category average
Dashboards9.00 Ratings7.70 Ratings
Standard reports9.00 Ratings7.90 Ratings
Custom reports9.00 Ratings5.00 Ratings
User Ratings
CommuniGatorDrip Ecommerce CRM
Likelihood to Recommend
10.0
(0 ratings)
9.4
(0 ratings)
User Testimonials
CommuniGatorDrip Ecommerce CRM
Likelihood to Recommend
I have used CommuniGator to implement a monthly newsletter that sends our latest updates to our opt-in base every month. As well as this, if anyone opts-in after this newsletter has been initiated/broadcasted the new opt-ins will also receive the latest newsletter too to ensure we are communicating with warm leads.
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Drip is my top recommendation for most people who have an existing business and audience and want to move beyond basic email broadcast and drip campaigns and start building out more personalized sequences. I don't recommend the tool for people starting out, or for anyone that isn't bringing in solid profit every month as there are cheaper tools out there to get started with.
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Pros
  • Email Design Interface - drag & drop.
  • Workflow interface - drag & drop.
  • Live chat/customer service.
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  • I think the workflows from Drip are particularly well done. It is easy to see how someone might work their way through my system.
  • It is easy to set up the campaigns as Drip walks you through each step.
  • Drip shows you how many people have been on your website and how your forms are performing well.
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Cons
  • Minor bugs in the interface sometimes take a while to fix.
  • Sometimes export fields change.
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  • Pricing is a bit on the higher side but well worth it so long as you're using it
  • Direct integration with Salesmate vs going through Zapier
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Alternatives Considered
I really like CommuniGator for the drag & drop interface in email building. I also really like the level of customer service with having a dedicated account manager but also the ability to live chat at any point and if this doesn't help, they are always happy to jump on to a video call so I feel very well supported. I also like how there are many products within one platform, lead nurturing, pop-ups, workflows, email, forms, social media management, etc...
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We decided to move away from Mailchimp when they announced the changes to their service plans. We cast a wide net and ended up boiling it down to Drip, Klaviyo, Omnisend, and Constant Contact. They all have a similar set of features, but Drip was willing to work with us on price instead of simply referring us to their tiered plans. Even though they don't have a direct integration with our e-commerce platform it was obvious they were willing to help us make the connection via their API.
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Return on Investment
  • Increased opt-ins using the pop-up functionality.
  • Increased opt-ins using the forms functionality.
  • Increased opt-ins using gated content through forms & landing zones.
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  • We've seen a 45 percent increase in customer survey completions, due to automated reminders and campaigns.
  • We've seen a 10 percent increase in customer traffic on our website.
  • We've seen a 300 percent increase in online credit applications on our website and form conversions.
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ScreenShots

Drip Ecommerce CRM Screenshots

Screenshot of Get a deeper look into when and how often your customers are up to something. Tracking Events in Drip lets you understand all the times someone takes a peek at their favorite product, when they make a purchase, and more so you can personalize experiences based on real-life behaviors and engagement.Screenshot of Not only do Tags help you quickly see how people interact with your brand, but they also provide an intuitive way of segmenting your people when it comes time to tailor your messaging.Screenshot of Drip’s one-time setup makes it simple to start collecting all the revenue attribution data you need in one place for confident decision-making for the long haul.