CommuniGator vs. Mautic (open source)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommuniGator
Score 10.0 out of 10
N/A
CommuniGator Marketing Automation includes drip marketing, lead nurturing, lead scoring and remarketing capabilities. Based in the UK, the company also offers other products including email marketing, surveys, event marketing and social media management.N/A
Mautic
Score 9.0 out of 10
N/A
Mautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for Acquia Campaign Studio, which is based on Mautic technology acquired by Acquia in May 2019. Acquia Campaign Studio is available on the
$0
Pricing
CommuniGatorMautic (open source)
Editions & Modules
No answers on this topic
Mautic Marketing Automation
$0
Offerings
Pricing Offerings
CommuniGatorMautic
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CommuniGatorMautic (open source)
Considered Both Products
CommuniGator
Chose CommuniGator
I really like CommuniGator for the drag & drop interface in email building. I also really like the level of customer service with having a dedicated account manager but also the ability to live chat at any point and if this doesn't help, they are always happy to jump on to a …
Mautic
Chose Mautic
Salesforce and Dynamics may be fine if you can afford them, but don't offer much more than what you get from Mautic, for free and with total control and longer term active development.

SugarCRM ended development and maintenance of their Community Edition around 2018. The …
Chose Mautic
Infusionsoft, at the time I tested it, had a crazy editor--very unintuitive and not very clean. Mautic (open source) makes it much easier to build up campaigns. Besides that, it didn't provide what we needed to justify the lack of possibility to self-host it and the requirement …
Chose Mautic
We had originally tested Mailchimp and Sendy, but they are best used as bulk email marketing tools. Where Mautic really shines is as a full-service contact resource center, so you can do full contact list management, as-complicated-as-you want drip campaigns, all still while …
Chose Mautic
I have used Acton Marketing Automation and Mautic is very comparable to it. Acton is very pricey for a small business and Mautic offers many of the same features. Acton does, however, have support that will setup your system for you. Mautic does not have that if you are setting …
Chose Mautic
Well, it's like the same tool, but with different features. Overall, it is a friendly tool, easy to use, reliable, and it protects private information. We love it as I said before, we recommend it. It's a great asset. Mautic has all you need for your marketing needs.
Chose Mautic
Mautic is the new kid on the block, bred from an open source product, we chose to purchase the hosted/supported version. I felt like it stacked up very well against Act-On and even Pardot. I like their data API push and pull with Salesforce - very quick, and the queue was …
Chose Mautic
Mautic's competitive advantage is cost. Other solutions can be prohibitively expensive, and some other marketing automation solutions I had used required costly up-front investment for onboarding. I chose Mautic because I had grown weary of the aggressive sales tactics and …
Features
CommuniGatorMautic (open source)
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
CommuniGator
9.1
Ratings
18% above category average
Mautic (open source)
8.6
Ratings
12% above category average
Dynamic content10.00 Ratings7.90 Ratings
Ability to test dynamic content8.00 Ratings7.90 Ratings
Landing pages10.00 Ratings9.50 Ratings
A/B testing10.00 Ratings9.00 Ratings
Mobile optimization6.00 Ratings8.50 Ratings
Email deliverability reporting9.00 Ratings8.50 Ratings
List management10.00 Ratings9.50 Ratings
Triggered drip sequences10.00 Ratings8.60 Ratings
WYSIWYG email editor00 Ratings8.00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
CommuniGator
8.3
Ratings
6% above category average
Mautic (open source)
8.4
Ratings
7% above category average
Lead nurturing automation9.00 Ratings8.50 Ratings
Lead scoring and grading8.00 Ratings8.50 Ratings
Data quality management8.00 Ratings8.50 Ratings
Automated sales alerts and tasks00 Ratings8.10 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
CommuniGator
8.5
Ratings
14% above category average
Mautic (open source)
8.6
Ratings
15% above category average
Calendaring8.00 Ratings8.10 Ratings
Event/webinar marketing9.00 Ratings9.10 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
CommuniGator
10.0
Ratings
28% above category average
Mautic (open source)
7.5
Ratings
0% below category average
Social sharing and campaigns10.00 Ratings7.50 Ratings
Social profile integration10.00 Ratings7.50 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CommuniGator
9.0
Ratings
21% above category average
Mautic (open source)
8.9
Ratings
20% above category average
Dashboards9.00 Ratings9.10 Ratings
Standard reports9.00 Ratings9.10 Ratings
Custom reports9.00 Ratings8.60 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
CommuniGator
-
Ratings
Mautic (open source)
6.0
Ratings
22% below category average
API00 Ratings7.50 Ratings
Role-based workflow & approvals00 Ratings8.10 Ratings
Customizability00 Ratings7.90 Ratings
Integration with Salesforce.com00 Ratings4.60 Ratings
Integration with Microsoft Dynamics CRM00 Ratings4.00 Ratings
Integration with SugarCRM00 Ratings4.00 Ratings
Best Alternatives
CommuniGatorMautic (open source)
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Score 9.9 out of 10
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Score 9.9 out of 10
Medium-sized Companies
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Score 9.0 out of 10
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Score 9.0 out of 10
Enterprises
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User Ratings
CommuniGatorMautic (open source)
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
CommuniGatorMautic (open source)
Likelihood to Recommend
I have used CommuniGator to implement a monthly newsletter that sends our latest updates to our opt-in base every month. As well as this, if anyone opts-in after this newsletter has been initiated/broadcasted the new opt-ins will also receive the latest newsletter too to ensure we are communicating with warm leads.
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Mautic is well suited for users who do not require a lot of maintenance on the technical areas and have only the general requirements of the email marketing sector. In case the users have more precise requirements and are more focussed on the quality and a proper quantitative analysis, Mautic would not be an ideal choice. In other words for small companies Mautic would be an idea choice where the budget is a constraint and the extent of use is low but in cases where budget is not really a constraint against the performance and quality, Mautic would not be an ideal choice.
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Pros
  • Email Design Interface - drag & drop.
  • Workflow interface - drag & drop.
  • Live chat/customer service.
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  • Mautic is very good at the tagging system.
  • Mautic is very good at tracking website visitors. Visitors are first marked as unknown, however, once you get a signup Mautic automatically updates their profile.
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Cons
  • Minor bugs in the interface sometimes take a while to fix.
  • Sometimes export fields change.
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  • Reporting can be very misleading sometimes, but you just need to get the hang of it
  • When emailing, you need to know the exact time zone the server is set on, because it may not send the task when you think it would.
  • We think it may have more room to add more templates, the one the platform has turned boring over time— I think it would be an interesting update.
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Alternatives Considered
I really like CommuniGator for the drag & drop interface in email building. I also really like the level of customer service with having a dedicated account manager but also the ability to live chat at any point and if this doesn't help, they are always happy to jump on to a video call so I feel very well supported. I also like how there are many products within one platform, lead nurturing, pop-ups, workflows, email, forms, social media management, etc...
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Salesforce and Dynamics may be fine if you can afford them, but don't offer much more than what you get from Mautic, for free and with total control and longer term active development. SugarCRM ended development and maintenance of their Community Edition around 2018. The long-term roadmaps for free versions of SugarCRM or its forks were very unclear
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Return on Investment
  • Increased opt-ins using the pop-up functionality.
  • Increased opt-ins using the forms functionality.
  • Increased opt-ins using gated content through forms & landing zones.
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  • Automating interactions with clients in an early funnel stage
  • Focusing your sales team on the best qualified leads
  • Influencing purchase decisions along the customer journey
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ScreenShots