Concrete CMS vs. HCL Connections

Concrete5 is perfect for a website that needs to be regularly updated without accessing the code, whether that be because a developer created your site for you, or because you yourself are a developer who wants to keep the time spent on updates down.

In my experience, it's less useful for modern web apps such as PWAs that would benefit more from technologies such as React and Vue.

Incentivized

IBM Connections is possibly most suited for larger organizations where bigger teams are able to have more people to share with. Also, it may be less appropriate when there is so much security that it would hinder the anytime, anywhere access capabilities and prevent users from being able to enjoy sharing content with each other.

Incentivized

• Concrete5 has a modular editing system, so you can edit the pages without having knowledge of coding. You just pick the module you want to insert or edit and click where you want it to go.
• You are able to edit modules in an HTML format if you would like to, so if you have the knowledge you can have even more control over your modules.
• You can also edit entire page themes by selecting them from the page layout menu. This allows you a greater versatility of the pages on your site.

Incentivized

• Connections has an easy to understand layout so if you are new to the tool you can catch on quickly.
• The security features are excellent, I feel comfortable that we will not get hacked.
• Connections provide a single place to store project docs, pics, emails and to collaborate real-time with your team.

Incentivized

• Concrete5.6 websites have no good path to migrate to 5.7, short of manual content migration. This is a big problem and affected the user community negatively.
• Some features that were available as paid add-ons in 5.6, such as discussion forums and e-commerce shopping cart, are missing from newer versions 5.7/5.8.
• Starting to develop add-ons and customizations for Concrete5 can be challenging as 5.7/5.8 documentation is not yet complete.

Incentivized

• Search in connections is incredibly poor. It's commonly joked that once data goes into Connections, you never find it again, unless you have a direct link. This alone kills usability for Connections.
• Embedded content in wiki pages in connections is poorly implemented. While the content displays, you can't interact with it, or edit it reasonably, and it's really slow to load.
• The "social" features in Connections are pretty lame, and no self-respecting user spends any time trying to build their profile. It's just disappointing.

Incentivized

I have had nothing but good experiences with Concrete5. I have used it on several client websites and even several of my own sites. It is the leading CMS I will go to if I have a need to dynamically update content on a website by people who are typically untrained. They have solved every angst I had with the other solutions I have evaluated in the past and continue to be the simplest to implement and customize.

Connections has continued to more than meet our needs from a collaboration point of view and we are currently working on integration with our IBM Websphere portal platform to provide an integrated collaboration solution. This scenario will provide our users the best both products have to offer in a single interface.

Incentivized

Although there is a slight learning curve (as with any software), it is very easy to use once you get a hold of it. It is easy to upload and manage files (and other digital assets), and the drag-n-drop interface on the front-end is easy for end-users to understand

Incentivized

Connections combines all the most useful abilities from various social networks. This makes it useful of course, but it also reduces user adoption time initially by allowing users to get comfortable with basic features. Once they are comfortable, it's easy for users to start exploring. They find new people in the organization to contact, new sources of information, etc. Before you know it, about half of the users are contributing back in some form -- and all with little or no training needed by IT.

Incentivized

Since it's not tied to a central server (other than for authorizing updates and assigning licenses to specific sites), it's available pretty much 100% of the time.

Incentivized

Once Connections was installed, patched, etc. it was ALWAYS up. We only had to bring it down for OS updates to the servers. That seems to be typical of anything that runs on WebSphere; it's bulletproof and could probably run for months and years if the underlying OS didn't require constant patching.

Incentivized

The site works extremely well, the front end flies, searches and form submissions are very fast indeed. The reason its a 9 not a ten? the back end can be a little slow at times, and this is unfair, because for the backend to be so amazing, it has to do a huge amount of work!

IBM Connections web UI, mobile app (data sync to / from the device), and file transfer speeds were almost always very fast. It was rare for a slow-down of any kind, even when doing searches.

Incentivized

Concrete5 is open-source and has an incredibly strong, polite, and supportive community. You can get an answer to nearly anything you want to do with Concrete5 by googling for it, searching the Concrete5 discussion forums or stack overflow, or posting your question to the forum. Members are very courteous and do not look down on those with less knowledge. And answers are always quick, informative, and supportive.

Incentivized

IBM Support has ALWAYS been quick to respond, regardless of the product. Even first level techs seldom provide "canned" responses and they really try to help. If they can't help, they don't wallow around but engage the right person immediately. It's very rare that the first level tech needs to escalate, and even more rare when they do escalate and the next person engaged cannot solve it. We have been more than satisfied with IBM support's quick and professional responses to our issues.

Incentivized

It's important that any CMS is implemented by a skilled developer. Content management is not a commodity. One of the keys I've found with Concrete5 is to create a homogenous content-entry method (e.g. focus on in-context editing OR focus on using the Composer feature). This seems to make it more likely that site editors will be able to easily come back to editing after a layoff without having to "remember" too much.

Incentivized

Try to understand you will never find a product which suites all your end user for 100%. IBM Connections is the best of all breeds but if you go look on each functionality on its own there are better example out there. But as IBM COnnections delivers it all in just one platform makes it the best example about integration of different functionality into one platform.

I didn't have to spend too much time learning Concrete CMS, whereas I had to spend a long time learning other CMSs. After struggling to develop a plugin for WordPress, developing an add-on for Concrete CMS was piece of cake thanks to many available APIs. Making custom themes and blocks was much easier than WordPress.

IBM Connections offers a complete package of tools that can be useful but it doesn't integrate well with other services. Competitors like Yammer offer slightly fewer features but are cheaper and much easier to maintain. If we were making a decision today we probably would choose a combination of Yammer, Slack, Microsoft Teams, and other Microsoft or Google Tools.

Incentivized

Scaling UP is never an issue with IBM's core technologies like WebSphere, DB2, etc. as long as you have or can find the technical resources to implement it. Where IBM seems to fail is scaling DOWN for smaller organizations. Connections 5.0 on-premises would have required us to create 7 servers -- yes, they would be virtualized, but still that's 7 OS licenses, 40 virtual CPU cores, 80GB RAM, and a few TB of hard disk space. All to replace Quick which runs on 1 server with 1 OS license, 4 cores, 8GB RAM and 600GB of disk. Granted, there are major differences in capabilities between the two, but how do you get a CFO understand why features like a mobile app, file sync, and social sharing require 10x the back-end resources?

Incentivized

• Even though the Concrete5 community is growing, it's still not up to the level as some of the other WCMS communities.
• More detailed statistics with historical data could be provided by the system.
• Concrete5 hihgly depends on Jquery. It makes it hard to upgrade the javascript library since the control panel depends on it.

• Positive - Using IBM Connections has reduced the number of directories and file share repositories previously used for collaboration.
• Positive - The direction is to stop relying on email for the only method of communicating and sharing knowledge. IBM Connections is in the right step.

Incentivized