Condens vs. PlaybookUX

Condens

Condens

4 Reviews and Ratings

PlaybookUX

PlaybookUX

6 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Condens	Score 8.8 out of 10	N/A	Condens helps users and their teams to store, structure, and analyze user research data and share findings across an organization. Condens helps turn raw data to findings, simplify time consuming tasks, and bring structure to testing processes while maintaining a flexible workflow.	$15 per month one researcher and 12 hours per month of automated transcription
PlaybookUX	Score 3.0 out of 10	Mid-Size Companies (51-1,000 employees)	PlaybookUX is a user testing software for both moderated and unmoderated research. The vendor helps companies receive video based feedback from their target demographic on product usability, designs, websites, ideas and more. They handle recruiting, incentivizing, transcribing, and analyzing. When it comes to recruiting, the vendor says they allow you to specify job role, industry, age, household income and…	$0 total

Pricing

Condens

PlaybookUX

Editions & Modules

Individual: $15
per month one researcher and 12 hours per month of automated transcription
Team: $190
per month 3 researchers and 50 hours per month of automated transcription
Business: $450
per month includes 5 researchers and unlisted automated transcriptions
Enterprise: $1,200
per month includes 10 researchers, unlisted transcriptions, and custom terms

Bring your own customers: $0
total
Unmoderated: $49
per participant
Moderated: $100
per participant (30 minutes)
Moderated: $150
per participant (60 minutes)

Offerings

Pricing Offerings
Condens	PlaybookUX
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Condens	PlaybookUX
Considered Both Products	Condens No answer on this topic	PlaybookUX Lainie Strange Web Accessibility Specialist/Developer Chose PlaybookUX Comparable to UserTesting, Validately, and Intellizoom. My favorite is definitely Usertesting.com. Many tests are available to screen. The interface is very streamlined. I wish there was more tests available with PlaybookUX. The testing payment amount is very competitive … Incentivized Helpful? Sanjana Gupta UI Designer Chose PlaybookUX Both have different set of unique features and usability. Incentivized Helpful? Kevin Conroy Chief Product Officer Chose PlaybookUX We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed. Incentivized Helpful? Verified User Anonymous Chose PlaybookUX PlaybookUX is much cheaper than usertesting.com. They are also easier to use and set up studies than user testing. I liked how simple it was and we could conduct both moderated and unmoderated for very cheap. Incentivized Helpful?

Best Alternatives
	Condens	PlaybookUX
Small Businesses	Smartlook Score 8.2 out of 10	Smartlook Score 8.2 out of 10
Medium-sized Companies	Optimal Score 9.0 out of 10	Optimal Score 9.0 out of 10
Enterprises	Optimal Score 9.0 out of 10	Optimal Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Condens	PlaybookUX
Likelihood to Recommend	- (0 ratings)	8.1 (0 ratings)
Usability	- (0 ratings)	9.1 (0 ratings)
Support Rating	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	Condens	PlaybookUX
Likelihood to Recommend	No answers on this topic	When you are trying to get feedback from users it's great to be able to use PlaybookUX because you don't have to do any of the manual work of conducting research. They take care of all of that for you. Great for companies who are short on time and don't want to do the administrative stuff. Verified User Anonymous Read full review
Pros	No answers on this topic	Before actual release, it helps in getting trail user's feedback. The dashboard to see how user interact with designs is really helpful. Automatic usability testing feature is great (But needs little improvisation here). Incentivized Sanjana Gupta UI Designer Read full review
Cons	No answers on this topic	Roll up summary of all transcriptions Incentivized Kevin Conroy Chief Product Officer Read full review
Usability	No answers on this topic	Setting up a study only takes 5 mins. and you can preview a study before sending it out so you don't make any mistakes. Verified User Anonymous Read full review
Support Rating	No answers on this topic	Very responsive when I had a technical question about a test. Lainie Strange Web Accessibility Specialist/Developer Read full review
Alternatives Considered	No answers on this topic	We are previous UserTesting.com customers but found their subscription model to be inflexible for our needs. PlaybookUX not only fit our budget, but the flexibility has let us scale up and scale down testing as needed. Incentivized Kevin Conroy Chief Product Officer Read full review
Return on Investment	No answers on this topic	Test questions are easy to understand. Test types are easy to follow. Software needed is easy to download and use. Lainie Strange Web Accessibility Specialist/Developer Read full review
ScreenShots		PlaybookUX Screenshots