Conga CLM vs. ContractHero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CLM
Score 8.8 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
ContractHero
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
ContractHero is a contract management software for mid-sized and enterprise businesses. Its platform is used to manage all aspects of contracts, deadlines, and signatures. Automated reports and analyses help reduce costs, leverage financial opportunities, and improve risk management. With its integrations, API access, customization options, and customer support, ContractHero is presented as an ideal solution for companies with complex structures and…N/A
Pricing
Conga CLMContractHero
Editions & Modules
No answers on this topic
Essential
Contact Sales
per month Dashboard with contract overview, Automatic deadline management, Mass import, Intelligent contract analysis (AI), Onboarding, setup and training ISO27001-certified
Professional
Contact Sales
per month Everything from Essential, Integrations, Digital signatures (FES & QES), Individual data exports, Telephone support
Enterprise
Contact Sales
per month Everything from Professional, Personal account manager, Multi-client capability, Custom Single Sign-On, Multi-factor authentication, Automatic backups
Offerings
Pricing Offerings
Conga CLMContractHero
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalRequired
Additional DetailsPricing built for your business: Every business is unique—your budget, process, and tech are constantly evolving. That's why Conga crafts customized pricing, built to your needs. Our pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency
More Pricing Information
Community Pulse
Conga CLMContractHero
Considered Both Products
Conga CLM
Chose Conga CLM
We selected this pilot in 2017, which was a completely different environment. We're in the process of doing our fix base, so we haven't really reselected and we don't know if we're going to go with one CLM multitude because what I've found in my research is one CLM can't handle …
Chose Conga CLM
The biggest stack up the Conga CLM provides is their UI, Salesforce is good but the legal department has struggled to implement their solutions with help from the tech department. Another added, advantage would be the security mentioned prior improved scalability, reduced …
Chose Conga CLM
pretty good. Deltek was easier to follow but i am still new at our current company and learning Conga
Chose Conga CLM
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. …
Chose Conga CLM
Conga CLM is more user friendly, but the Deltek had more options for changes during the process. Or maybe I am still learning
Chose Conga CLM
We have Conga Contracts so we don't have a lot of the features that CLM has but looking forward to using it more. Conga Contracts has been a great document portal to share with other divisions and our Accounts payable department.
Chose Conga CLM
Conga CLM's integration with Salesforce platform makes it easy to use and extend based on company's needs
Chose Conga CLM
Sits better on Salesforce platform
Chose Conga CLM
Requires too much customization
Chose Conga CLM
Conga clm can stand with the best of the other products.
Chose Conga CLM
Sales team was not accommodating to lead successful demos
Chose Conga CLM
Conga scales and is much robust than S-Docs
Chose Conga CLM
Docusign is higher up on the Gartner Quadrant.
Chose Conga CLM
conga is a more advanced product
Chose Conga CLM
First user friendly & flexible with required business requirements customization.
ContractHero
Chose ContractHero
We evaluated several contract management solutions, and ContractHero stood out due to its ease of use, and advanced user permission settings. The ability to tailor the platform to our specific and complicated contracts if a big bonus.
Chose ContractHero
We opted for ContractHero after comparing it with other solutions due to its emphasis on collaboration, robust search capabilities, and comprehensive audit trail. The platform aligns perfectly with our company's commitment to transparency and accountability.
Chose ContractHero
ContractHero stands out with its user-friendly interface, comprehensive features, and high efficiency. Its intuitive design allows for easy handling, while the extensive features ensure effective contract management. Due to its combination of user-friendliness and powerful …
Features
Conga CLMContractHero
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Conga CLM
8.0
Ratings
0% above category average
ContractHero
7.7
Ratings
3% below category average
Contract creation9.20 Ratings7.40 Ratings
Contract templates7.60 Ratings7.80 Ratings
Clause library/saved fields7.80 Ratings7.70 Ratings
Guided logic7.40 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Conga CLM
7.6
Ratings
9% below category average
ContractHero
9.0
Ratings
8% above category average
Contract sharing8.10 Ratings9.50 Ratings
Contract editing9.00 Ratings8.50 Ratings
Collaborating on contracts7.30 Ratings9.10 Ratings
MS Word plug-in5.70 Ratings00 Ratings
Approval process7.60 Ratings9.10 Ratings
Interdepartmental workflows7.80 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Conga CLM
8.6
Ratings
4% above category average
ContractHero
9.3
Ratings
12% above category average
Contract database8.60 Ratings9.50 Ratings
Contract search8.60 Ratings9.50 Ratings
Contract milestone reminders & alerts8.40 Ratings9.50 Ratings
Custom contract reports8.40 Ratings9.10 Ratings
Tracking contract status8.40 Ratings9.10 Ratings
Compliance check7.80 Ratings00 Ratings
Best Alternatives
Conga CLMContractHero
Small Businesses
airSlate WorkFlow
airSlate WorkFlow
Score 7.5 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 7.5 out of 10
Medium-sized Companies
PandaDoc
PandaDoc
Score 9.0 out of 10
PandaDoc
PandaDoc
Score 9.0 out of 10
Enterprises
DocuSign CLM
DocuSign CLM
Score 8.2 out of 10
Conga CLM
Conga CLM
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga CLMContractHero
Likelihood to Recommend
8.0
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
8.8
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
8.5
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Conga CLMContractHero
Likelihood to Recommend
With having all of our contracting through the Salesforce system, the ability to allow our legal teams to do more with generating documents, have controls over redlines, etc is ideal. When sales needs to make additional revisions to the underlying data, however, it can be lacking in strong tools.
Read full review
ContractHero shines in scenarios requiring cross-functional collaboration on contracts. It might be less suitable for organizations heavily reliant on mobile contract management or those with a strong emphasis on advanced analytics.
Read full review
Pros
  • Unified Storage. All contracts are stored in a single, centralized repository, providing a comprehensive view of the entire contract lifecycle, including versions, negotiations, approval history, and metrics.
  • Easy Search. Advanced search capabilities, including natural language search, allow users to quickly find specific contracts or clauses.
  • Dynamic Approvals: Automate approval workflows to speed up the contract approval process and ensure compliance with company policies.
Read full review
No answers on this topic
Cons
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
Read full review
No answers on this topic
Likelihood to Renew
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
Read full review
No answers on this topic
Usability
The current version is probably about a five. The new version, I have not used it a lot. I've only done some testing around in it, not a lot. I'd say it's probably a seven or eight.
Read full review
The platform excels in delivering an intuitive and user-friendly experience. Its seamless navigation, clear interface, and efficient features make it a standout choice. From my experience, ContractHero demonstrates excellence in usability, providing a hassle-free and enjoyable user experience.
Read full review
Reliability and Availability
Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
Read full review
No answers on this topic
Performance
Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
Read full review
No answers on this topic
Support Rating
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
Read full review
The support for ContractHero has been reliable, with prompt responses to our queries. A more video series would be amazing to help and fasten up the onboarding process
Read full review
In-Person Training
Conga University is very well made. Loved it!
Read full review
No answers on this topic
Online Training
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
Read full review
No answers on this topic
Implementation Rating
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
Read full review
No answers on this topic
Alternatives Considered
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
Read full review
We evaluated several contract management solutions, and ContractHero stood out due to its ease of use, and advanced user permission settings. The ability to tailor the platform to our specific and complicated contracts if a big bonus.
Read full review
Scalability
Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
Read full review
No answers on this topic
Return on Investment
  • Vendor onboarding process has been so much faster and better, resulting in more buisness and revenue. It's a bit costly but has also increased our overall ROI.
  • Conga’s version control and clause consistency helped us to reduce the post signing disputes. That’s saved us a few awkward calls and trouble.
  • Better resource optimization buisness decisions with the live dashboard, also leading to increased revenue and growth.
Read full review
No answers on this topic
ScreenShots

Conga CLM Screenshots

Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy

ContractHero Screenshots

Screenshot of the ContractHero dashboardScreenshot of contract detailScreenshot of the category administratorScreenshot of task remindersScreenshot of the E-signature interfaceScreenshot of AI - prompts