Conga CLM vs. DocuSign CLM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CLM
Score 8.8 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
DocuSign CLM
Score 8.2 out of 10
N/A
DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.
$15
per month
Pricing
Conga CLMDocuSign CLM
Editions & Modules
No answers on this topic
Personal
$15
per month
Real Estate Starter
$15
per month
DocuSign for Realtors
$35
per user/per month
Standard
$40
per user/per month
Business Pro
$60
per user/per month
Starter
$75
per month
Intermediate
$450
per month
Advanced Solutions
Contact sales team
Real Estate Plus, Broker Edition
Contact sales team
Sandbox Account
Free
Enterprise Offerings
Contact sales team
Offerings
Pricing Offerings
Conga CLMDocuSign CLM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing built for your business: Every business is unique—your budget, process, and tech are constantly evolving. That's why Conga crafts customized pricing, built to your needs. Our pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency
More Pricing Information
Community Pulse
Conga CLMDocuSign CLM
Considered Both Products
Conga CLM
Chose Conga CLM
We selected this pilot in 2017, which was a completely different environment. We're in the process of doing our fix base, so we haven't really reselected and we don't know if we're going to go with one CLM multitude because what I've found in my research is one CLM can't handle …
Chose Conga CLM
The biggest stack up the Conga CLM provides is their UI, Salesforce is good but the legal department has struggled to implement their solutions with help from the tech department. Another added, advantage would be the security mentioned prior improved scalability, reduced …
Chose Conga CLM
pretty good. Deltek was easier to follow but i am still new at our current company and learning Conga
Chose Conga CLM
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. …
Chose Conga CLM
Conga CLM is more user friendly, but the Deltek had more options for changes during the process. Or maybe I am still learning
Chose Conga CLM
We have Conga Contracts so we don't have a lot of the features that CLM has but looking forward to using it more. Conga Contracts has been a great document portal to share with other divisions and our Accounts payable department.
Chose Conga CLM
Conga CLM's integration with Salesforce platform makes it easy to use and extend based on company's needs
Chose Conga CLM
Sits better on Salesforce platform
Chose Conga CLM
Requires too much customization
Chose Conga CLM
Conga clm can stand with the best of the other products.
Chose Conga CLM
Sales team was not accommodating to lead successful demos
Chose Conga CLM
Conga scales and is much robust than S-Docs
Chose Conga CLM
Docusign is higher up on the Gartner Quadrant.
Chose Conga CLM
conga is a more advanced product
Chose Conga CLM
First user friendly & flexible with required business requirements customization.
DocuSign CLM
Chose DocuSign CLM
DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different …
Chose DocuSign CLM
DocuSign CLM is the only product that we've used for signing contracts digitally.
Chose DocuSign CLM
Adobe Acrobat sign was a more confusing process compared to DocuSign CLM. Acrobat presented signature abilities, yet sometimes this was electronic and sometimes this was done manually. Additionally, it is difficult to send and track the document when it goes to more than one …
Chose DocuSign CLM
This was the first software of this kind I had found and couldn't be happier. It had resolved the majority of our problems and we do not see the need of looking for another option at all.
Chose DocuSign CLM
The reason I have chosen DocuSign is because it is the most common app that will pop up (especially when opening something in Gmail or Google Drive) to let you sign a document. I do not necessarily want to use DocuSign, and I don't always use it, but sometimes it is just easier …
Chose DocuSign CLM
Hands down the best platform out there - easy to use, safe and secure, and compatible across multiple devices from the computer, tablet, and phone.
Chose DocuSign CLM
Because of all the options, we found in the market, this one was the most suitable for our needs. The price and the functionality were correct. We wanted a user-friendly tool to replace quickly and in an easy way, the handwriting sign-off and this was the best option we had.
Chose DocuSign CLM
N/A. Havent used a similar product.
Chose DocuSign CLM
I've used DocuSign CLM because that is what my employer usually sends me. I think DocuSign CLM is straight to the point and easy to upload and send back to my employer. Adobe Acrobat has more features when it comes to other actions.
Chose DocuSign CLM
Pandadoc seems to be a better option for small businesses.
Chose DocuSign CLM
- Docusign has better integration and flexibility.
- Docusign costs $10 a month for an individual compared to $14.99 for Adobe.
- 30 days free trial in DocuSign vs 14 days in adobe sign.
Chose DocuSign CLM
DocuSign was the more secure and accepted signature platform. A lot of our vendors would actually require we use it and initially would send the document over already signed by them with DocuSign.
Chose DocuSign CLM
I haven't evaluated other products similar to DocuSign. I have used Adobe Sign once but I am not in a position to review it against DocuSign since I only used Adobe Sign once.
Chose DocuSign CLM
I used it for documentation while joining my organization. It was used during the HR process. I had to upload all the documents on the portal and sign it and it was just a few clicks away and the entire process was done in a few clicks. This helped the HR and the BCG team to …
Chose DocuSign CLM
I have used Adobe's version and it does not do a better job. DocuSign is much easier to navigate/use. DocuSign has more options to edit and highlight parts that need to be signed. It has better signature options and you can resize them to make it look clean. Adobe doesn't …
Chose DocuSign CLM
I wanted a contract system to review and assess for the volume of contracts I was sending out. This was one of the first programs to review.
Chose DocuSign CLM
We did not consider an alternative to DocuSign. The reputation and ease of use was enough to make the purchasing decision and begin using it internally and with customers.
Chose DocuSign CLM
I like DocuSign a lot better than Adobe Acrobat Sign....just easier to maneuver and save signatures and copies of the paperwork (contract) to forward to the next person.
Chose DocuSign CLM
DocuSign CLM, formerly SpringCM, was a superior solution when I purchased it two years ago. It is still driving improvements for the company (as of last night's check-in with my old team).
Chose DocuSign CLM
I was not apart of the decision-making process for SpringCM. My assumption is that it does not stack well up against Apptus.
Features
Conga CLMDocuSign CLM
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Conga CLM
8.0
Ratings
0% above category average
DocuSign CLM
7.5
Ratings
6% below category average
Contract creation9.20 Ratings8.00 Ratings
Contract templates7.60 Ratings8.00 Ratings
Clause library/saved fields7.80 Ratings8.00 Ratings
Guided logic7.40 Ratings6.00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Conga CLM
7.6
Ratings
9% below category average
DocuSign CLM
7.6
Ratings
9% below category average
Contract sharing8.10 Ratings8.00 Ratings
Contract editing9.00 Ratings8.00 Ratings
Collaborating on contracts7.30 Ratings7.00 Ratings
MS Word plug-in5.70 Ratings00 Ratings
Approval process7.60 Ratings8.00 Ratings
Interdepartmental workflows7.80 Ratings7.00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Conga CLM
8.6
Ratings
4% above category average
DocuSign CLM
8.3
Ratings
0% above category average
Contract database8.60 Ratings8.00 Ratings
Contract search8.60 Ratings7.00 Ratings
Contract milestone reminders & alerts8.40 Ratings8.00 Ratings
Custom contract reports8.40 Ratings8.00 Ratings
Tracking contract status8.40 Ratings9.00 Ratings
Compliance check7.80 Ratings10.00 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
Conga CLM
-
Ratings
DocuSign CLM
8.2
Ratings
6% above category average
Contract Storage00 Ratings8.00 Ratings
Advanced Search and Filtering00 Ratings8.00 Ratings
Customizable Contract Templates00 Ratings8.00 Ratings
Workflow Acceleration00 Ratings9.00 Ratings
E-Signatures00 Ratings9.50 Ratings
Reminders and Alerts00 Ratings8.00 Ratings
Analytics and Reporting00 Ratings7.00 Ratings
Integration with other Systems00 Ratings8.00 Ratings
Best Alternatives
Conga CLMDocuSign CLM
Small Businesses
airSlate WorkFlow
airSlate WorkFlow
Score 7.5 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 7.5 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.5 out of 10
Jotform
Jotform
Score 8.5 out of 10
Enterprises
DocuSign CLM
DocuSign CLM
Score 8.2 out of 10
Conga CLM
Conga CLM
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga CLMDocuSign CLM
Likelihood to Recommend
8.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
1.0
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Conga CLMDocuSign CLM
Likelihood to Recommend
With having all of our contracting through the Salesforce system, the ability to allow our legal teams to do more with generating documents, have controls over redlines, etc is ideal. When sales needs to make additional revisions to the underlying data, however, it can be lacking in strong tools.
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DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
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Pros
  • Unified Storage. All contracts are stored in a single, centralized repository, providing a comprehensive view of the entire contract lifecycle, including versions, negotiations, approval history, and metrics.
  • Easy Search. Advanced search capabilities, including natural language search, allow users to quickly find specific contracts or clauses.
  • Dynamic Approvals: Automate approval workflows to speed up the contract approval process and ensure compliance with company policies.
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  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
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Cons
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
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  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
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Likelihood to Renew
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
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No answers on this topic
Usability
The current version is probably about a five. The new version, I have not used it a lot. I've only done some testing around in it, not a lot. I'd say it's probably a seven or eight.
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No answers on this topic
Reliability and Availability
Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
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No answers on this topic
Performance
Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
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No answers on this topic
Support Rating
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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I am constantly experiencing issues with SpringCM.
Read full review
In-Person Training
Conga University is very well made. Loved it!
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No answers on this topic
Online Training
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
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No answers on this topic
Implementation Rating
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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No answers on this topic
Alternatives Considered
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
Read full review
DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
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Scalability
Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
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No answers on this topic
Return on Investment
  • Vendor onboarding process has been so much faster and better, resulting in more buisness and revenue. It's a bit costly but has also increased our overall ROI.
  • Conga’s version control and clause consistency helped us to reduce the post signing disputes. That’s saved us a few awkward calls and trouble.
  • Better resource optimization buisness decisions with the live dashboard, also leading to increased revenue and growth.
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  • Made our sales process faster and client teams could start implementation faster than increased revenues
  • Our lives are easier as a team when we use e-signatures, saving time, paper, and protecting the environment
  • DocuSign is a well-known brand so that increase our company's value in the eye of clients and makes us look PRO
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ScreenShots

Conga CLM Screenshots

Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy