Conga Sign vs. SignRequest, now part of Box

Conga Sign

SignRequest, now part of Box

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Conga Sign	Score 7.8 out of 10	N/A	Conga now offers electronic signature, via Conga Sign.	N/A
SignRequest, now part of Box	Score 8.0 out of 10	Small Businesses (1-50 employees)	SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.	$0 per user

Pricing

Conga Sign

SignRequest, now part of Box

Editions & Modules

No answers on this topic

Start: $0.00
per user
Professional: $8.00
per user
SME: minimal $16.00
$4.00 per user
Enterprise: Custom
per user
API: Custom
per installation

Offerings

Pricing Offerings
Conga Sign	SignRequest, now part of Box
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

For text message verification and bank payment verification additional fees apply

More Pricing Information

Community Pulse
	Conga Sign	SignRequest, now part of Box
Considered Both Products	Conga Sign Verified User Anonymous Chose Conga Sign Conga Sign works with our existing Salesforce environment. We also use other Conga products such as Batch and Trigger, and Composer. Because of our existing Conga products, Sign was able to be implemented with minimal setup time as users were already familiar the Conga … Incentivized Helpful? JD Joe Davis Technology Director Chose Conga Sign Having one solution is better than having Conga Sign plus others (I.e. DocuSign) Incentivized Helpful? Verified User Anonymous Chose Conga Sign DocuSign Incentivized Helpful? Verified User Anonymous Chose Conga Sign Conga CLM Incentivized Helpful? Verified User Anonymous Chose Conga Sign Adobe Acrobat Sign Incentivized Helpful? Verified User Anonymous Chose Conga Sign Cost is the best motivator. Conga Sign is in the Conga product family so ease of use is great Incentivized Helpful? EL Erica Lee Lead Senior Contract Manager Chose Conga Sign Clause for DocuSign and Adobe Acrobat Sign Incentivized Helpful? Verified User Anonymous Chose Conga Sign We used DocUSign and AdobeSign prior to coming to Conga Sign. Conga Sign was suggested via our product developer referred by Salesforce for most unlimited sends and best integration with SF. The envelope send was our deciding factor, as we were paying $4-6 per send and … Incentivized Helpful? Verified User Anonymous Chose Conga Sign We prefer Conga as it integrates well with our other Conga products such as Conga CPQ, Conga CLM, and Salesforce. Integration is very easy and documents get triggered for signature with just a click and the signing process is also very easy for the end user which makes the … Incentivized Helpful? Verified User Anonymous Chose Conga Sign Conga Sign is much more affordable than DocuSign for our organization and we are using Conga Composer already to create documents. We found that the integration between Conga Composer and Conga Sign was easier to use and we have a nice discount from Conga due to us adopting … Incentivized Helpful? Steve Stessman Vice President of National Sales Chose Conga Sign Lower cost than DocuSign and a much easier pricing model. Incentivized Helpful?	SignRequest, now part of Box CS Christine Sako Head of Internal Ops and BI Chose SignRequest, now part of Box SignRequest is far and away more afforable than its competitors. Their support is also very responsive and willing to make improvements whereas its competitors seem to be a bit more unapproachable as far as their support goes. I have been able to resolve billing and reporting … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box Friendly interface, affordable costs, easy to understand and use, personalized language. You can manage users, templates and documents. Incentivized Helpful? Ben Caplan Risk Manager, and Insurance Agent Chose SignRequest, now part of Box I haven't used this in my role, but as a customer, I have used this program and it was nice. The pricing model, however, is far outside the reach for most small businesses. This is why I didn't consider Adobe Sign when trying to find a solution that meets our business needs. Incentivized Helpful? Matthew Veil Marketing Broker Chose SignRequest, now part of Box Less money and easier to set up than more well-branded e-signature platforms. Unlimited contracts on paid plans, which is a lot more than any other e-signature software I've used before. And under the free plan, you can get 15 contracts signed with limited features. For smaller … Incentivized Helpful? Carter Durham Chief Creative Officer and Head of Product Chose SignRequest, now part of Box When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box We actually ended up switching to HelloSign after about three months. The main reason was the depth of the Salesforce integration that we needed to have. SignRequest is a really top-notch product for the market they play in. Small businesses especially will be able to use the … Incentivized Helpful? FS Fred Saunders Agent Chose SignRequest, now part of Box Annual rates with SignRequest were very affordable. Incentivized Helpful? Matthew Finneran Product Manager Chose SignRequest, now part of Box They have an unlimited free plan. In other words, you can sign as many documents as you want for free each month. The others (last I checked) limited your total number of signed docs on the freemium plan. That's certainly nice. SignRequest's upgrades come from more features … Incentivized Helpful? Robin Bull Dark Countess of Communication / CEO Chose SignRequest, now part of Box SignRequest is actually easier to use than SigningHub. It's much easier to just go to wherever you need a signature in the document and add the field. It's also got a cleaner interface, in my opinion, which makes it easier to figure out what's going on. I think that for someone … Incentivized Helpful? Matthew Mullane Integrative Medicine Fellow, St. Anthony North Health Campus Chose SignRequest, now part of Box SignRequest is easier and quicker to use, integrates into Google services, and really is a smooth process overall. I found the other e-sign product I've used to be less user-friendly, and perhaps more dated in its design. With the other product I tried, there were several … Incentivized Helpful? Darrell McTague Fitness Director Chose SignRequest, now part of Box I think SignRequest offers more and more powerful customization options thank competitors. I wasn't a fan of the user interface and usability when trying to customize documents on competitors' products, but SignRequest was easy. I also like SignRequest's template functionality … Incentivized Helpful? Carolyn Eckman Business Owner Chose SignRequest, now part of Box Unlike Adobe Acrobat DC, SignRequest is actually designed to request signatures and presents itself as such to my clients. DocuSign is not as user-friendly and approachable as SignRequest in my opinion. Even the free version of SignRequest offers more options and functionality … Incentivized Helpful? Becky Burgess Founder & CEO Chose SignRequest, now part of Box Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box Adobe Sign (formerly EchoSign), DocuSign and Zoho Sign Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box DocuSign is used in other areas of our business (client contracts, MSAs, SOWs, etc.) because it integrates with Salesforce and because we are a partner. We don't use DocuSign for HR purposes because DocuSign automatically creates a copy of the document in Salesforce, which … Incentivized Helpful? Robine Talboom Marketing, communications, events & editor Chose SignRequest, now part of Box Unfortunately, I have no experience with alternatives. SignRequest seemed the most value for money at the time we made the decision to start e-signing. Incentivized Helpful?

Best Alternatives
	Conga Sign	SignRequest, now part of Box
Small Businesses	Foxit eSign Score 9.8 out of 10	Foxit eSign Score 9.8 out of 10
Medium-sized Companies	MSB Docs Score 9.4 out of 10	MSB Docs Score 9.4 out of 10
Enterprises	DocuSign Score 8.3 out of 10	DocuSign Score 8.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Conga Sign	SignRequest, now part of Box
Likelihood to Recommend	6.0 (0 ratings)	8.0 (0 ratings)
Usability	2.0 (0 ratings)	10.0 (0 ratings)
Support Rating	10.0 (0 ratings)	8.8 (0 ratings)

User Testimonials
	Conga Sign	SignRequest, now part of Box
Likelihood to Recommend	It is well-suited for most of the clients which have trust in digital signatures and want to reduce the turnaround, but there are still some clients which do not prefer digital signatures and prefer printed agreements with wet signatures. Conga uses the latest digital signing legal regulations so this is a customer-to-customer issue. Incentivized Verified User Anonymous Read full review	It's great for a law firm--especially ours which is paperless--and for any business that needs reviews and signatures constantly. I have recommended it to courts, my general contractor working on our house, and to other law firms that have a hard time getting us their clients' signatures. I think most businesses would benefit from SignRequest! Incentivized R. Melissa Masoom Senior Associate Attorney Read full review
Pros	Agreements are sent digitally which reduces the time to get printed document. The user has the option to forward to a relevant party where he might not be the correct person. Reduces the turnaround was taking signatures from multiple stakeholders can be done digitally. Incentivized Verified User Anonymous Read full review	SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures. SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them. SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process. SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements. Incentivized Becky Burgess Founder & CEO Read full review
Cons	Some businesses still don't consider digital signing of critical documents a legit way. Conga sign still doesn't allow sending of multiple files for signing. There is a slight rendering time we have noticed while the customer opens the document which can be reduced. Incentivized Verified User Anonymous Read full review	Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields) In the free version, can only send one document at a time Incentivized Verified User Anonymous Read full review
Usability	We're a relatively high-skilled team and we all find Conga Sign's user-friendliness very low for all user types. It should not take a highly skilled tech person to complete documents. Documents need to be user friendly for all user types. Incentivized Verified User Anonymous Read full review	I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy! Incentivized Meredith Brough Business Owner and Coach Read full review
Support Rating	Conga's success team was excellent and very responsive. Incentivized Steve Stessman Vice President of National Sales Read full review	Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information. Incentivized Matthew Veil Marketing Broker Read full review
Alternatives Considered	Conga Sign works with our existing Salesforce environment. We also use other Conga products such as Batch and Trigger, and Composer. Because of our existing Conga products, Sign was able to be implemented with minimal setup time as users were already familiar the Conga environment and knew what to expect Incentivized Verified User Anonymous Read full review	When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the specific names of other products or vendors. Incentivized Carter Durham Chief Creative Officer and Head of Product Read full review
Return on Investment	We are growing our Strategic Partners and each requires a signed agreement, very essential to growing our business We need to update our Plan Administration agreements and having automation for getting and tracking all of the signatures is vital Conga Sign is good enough for all our use cases so we don't have to worry about using 3 or 4 solution platforms to gather signatures. Incentivized JD Joe Davis Technology Director Read full review	We ended up switching vendors after about 3 months due to CRM integration with Salesforce not meeting our needs. The cost was low enough where we did not feel it would be overly expensive with a growing sales team. It allowed us to quickly get set up, and get e-signed contracts out to customers. Incentivized Verified User Anonymous Read full review
ScreenShots	Conga Sign Screenshots	SignRequest, now part of Box Screenshots