ConnectWise Automate vs. HCL BigFix
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ConnectWise Automate | Score8.3 out of 10 | N/A | ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action. | $700 |
 HCL BigFix | Score7.1 out of 10 | N/A | BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory). | N/A |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| ConnectWise Automate | HCL BigFix | |
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| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.0 | - |
| Performance | 3.0 | - |
| Support Rating | 7.0 | 6.0 |
| Online Training | 9.0 | - |
| Implementation Rating | 5.0 | - |
| Configurability | 10.0 | - |
| Ease of integration | 7.0 | - |