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ConnectWise Automate vs. LogMeIn Resolve

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Automate

    Score8.3 out of 10
    N/AConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

    $700

    LogMeIn Resolve

    Score8.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Pricing
    ConnectWise AutomateLogMeIn Resolve
    Editions & Modules
    Agents
    $1.00-$6.00
    per month/per agent
    Implementation Fee
    $700
    Remote Access
    $29
    per month
    Remote Support Plus
    $55
    per month
    Standard Endpoint Management
    $70
    per month
    Premium Endpoint Management
    $78
    per month
    Premium
    Contact Sales
    Offerings
    Pricing Offerings
    ConnectWise AutomateLogMeIn Resolve
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%
    More Pricing Information
    Community Pulse
    ConnectWise AutomateLogMeIn Resolve
    Considered Both Products
    ConnectWise
    No answer on this topic
    GoTo (formerly LogMeIn)
    Chose LogMeIn Resolve
    GoTo Resolve stacks up pretty good on remote access and device management. Prefer the remote access through GoTo Resolve as it seems to be more end user friendly and seamless for connecting. From device management side and ticketing, is lacking compared to ConnectWise as there …
    Incentivized
    Chose LogMeIn Resolve
    Well, GoTo Resolve is one of the best remote services and it is easy to use. I really like it and would recommend it to anybody that would want to have a good remote service to fix computers, servers,s, and other IT devices that need to be fixed remotely.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ConnectWise AutomateLogMeIn Resolve
    Application Performance Management
    Comparison of Application Performance Management features of ConnectWise Automate and LogMeIn Resolve
    Feature
    ConnectWise Automate
    8.5
    1 Ratings
    LogMeIn Resolve
    -
    Ratings
    Virtualization monitoring8.01 Ratings00 Ratings
    IT Asset Discovery9.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ConnectWise Automate and LogMeIn Resolve
    Feature
    ConnectWise Automate
    7.4
    22 Ratings
    LogMeIn Resolve
    -
    Ratings
    Remote monitoring10.022 Ratings00 Ratings
    Network device monitoring8.021 Ratings00 Ratings
    Activity Monitoring8.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of ConnectWise Automate and LogMeIn Resolve
    Feature
    ConnectWise Automate
    7.8
    22 Ratings
    LogMeIn Resolve
    -
    Ratings
    Patch Management10.021 Ratings00 Ratings
    Policy-based automation9.022 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of ConnectWise Automate and LogMeIn Resolve
    Feature
    ConnectWise Automate
    8.0
    1 Ratings
    LogMeIn Resolve
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access8.01 Ratings00 Ratings
    Mobile device access5.01 Ratings00 Ratings
    Virtual device access8.01 Ratings00 Ratings
    Multiple-display support9.01 Ratings00 Ratings
    Multiple concurrent sessions8.01 Ratings00 Ratings
    User Ratings
    ConnectWise AutomateLogMeIn Resolve
    Likelihood to Recommend
    10.0
    (59 ratings)
    7.4
    (110 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    9.0
    (15 ratings)
    Usability
    9.0
    (5 ratings)
    7.6
    (90 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    3.0
    (4 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.0
    (14 ratings)
    8.7
    (6 ratings)
    Online Training
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (2 ratings)
    9.1
    (4 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)