ConnectWise Automate vs. N-able N-sight RMM

ConnectWise Automate

212 Reviews and Ratings

N-able N-sight RMM

92 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ConnectWise Automate	Score8.3 out of 10	N/A	ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.	$700
N-able N-sight RMM	Score8.7 out of 10	N/A	SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.	N/A

Pricing

ConnectWise Automate

N-able N-sight RMM

Agents: $1.00-$6.00
per month/per agent
Implementation Fee: $700

No answers on this topic

Pricing Offerings
ConnectWise Automate	N-able N-sight RMM
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	ConnectWise Automate	N-able N-sight RMM
Considered Both Products	ConnectWise Verified User Chose ConnectWise Automate If we have to do it again, we would not choose to Automate due to the number of efforts and monetary investment (3rd party consultants) to implement it as well on going managing it. But, in comparison to the other RMM products we used in the past, Automate offers more … Incentivized Helpful? Daren Anderson, MSIS President in Information Technology at Big D Technology Solutions, Inc. (Information Technology and Services, 1-10 employees) Chose ConnectWise Automate It just seems like Automate is a tool for professionals who want to be the best proactive solution for their customers. There are so many different things built into Connectwise Automate which makes it a superior tool compared to anything else on the market currently. Once … Incentivized Helpful?	N-able Verified User Chose N-able N-sight RMM We only tested an older version of LabTech. By comparison, the newer version of LabTech is much more competitive to Solarwinds RMM than it used to be. ConnectWise Automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for … Incentivized Helpful? Adrian Takacs Infrastructure Engineer in Information Technology at X-Net Solutions (Information Technology and Services, 1-10 employees) Chose N-able N-sight RMM LabTech didn't offer as many tools as SW RMM at the time I was using it. LogMeIn is one of the worst tools I had to use, I got feed-up with the fact that I always had to provide a username and password to connect to a PC. TeamViewer is not quite the product SW RMM is. Incentivized Helpful? Verified User Chose N-able N-sight RMM Solarwinds is making a comeback, in that when it was purchased the development was put on hold for what seemed like multiple years, because of that we moved to LabTech (which I feel is superior in many ways). I've heard that Solarwinds is getting better, but still not up to par … Incentivized Helpful? Derek Schroeder Service Manager in Information Technology at Accellis Technology Group (Information Technology and Services, 11-50 employees) Chose N-able N-sight RMM Solarwinds RMM is a superior product to Kaseya, although they are extremely similar. ConnectWise Automate is an extremely powerful software which does a better job of handling scripting and third party application updates. It also provides a few more options when it comes to … Incentivized Helpful? Verified User Chose N-able N-sight RMM Solarwinds RMM is designed as a tool for Remote Monitoring. The other guys have their RMM as a platform to sell their other products. With SolarWinds RMM, you don't get hassled to buy another part of the program or put your entire business into their ecosystem. It's a program … Incentivized Helpful? Kyle Forward Technical Analyst in Information Technology at ECMSI (Computer Networking, 11-50 employees) Chose N-able N-sight RMM SolarWinds offers more customization out of the box and allows us to build the monitoring environment to the specifications we require. We are not locked into a specific tool set with no customization options. Incentivized Helpful? Steve Putnam Senior Cloud Services Architect and Engineer in Professional Services at The PC Wizard LLC (Information Technology and Services, 1-10 employees) Chose N-able N-sight RMM Solarwinds (at the time Maxfocus) was a better value proposition then the other products evaluated. The low per unit cost and entry point allowed us to gradually add additional features. The installation process was very easy, as is adding new devices. We have very few … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

ConnectWise Automate

N-able N-sight RMM

Comparison of Application Performance Management features of ConnectWise Automate and N-able N-sight RMM
Feature	ConnectWise Automate 8.5 1 Ratings	N-able N-sight RMM - Ratings
Virtualization monitoring	8.01 Ratings	00 Ratings
IT Asset Discovery	9.01 Ratings	00 Ratings

Comparison of Monitoring Tasks features of ConnectWise Automate and N-able N-sight RMM
Feature	ConnectWise Automate 7.4 22 Ratings	N-able N-sight RMM 10.0 15 Ratings
Remote monitoring	10.022 Ratings	10.015 Ratings
Network device monitoring	8.021 Ratings	10.014 Ratings
Activity Monitoring	8.01 Ratings	00 Ratings

Comparison of Management Tasks features of ConnectWise Automate and N-able N-sight RMM
Feature	ConnectWise Automate 7.8 22 Ratings	N-able N-sight RMM 10.0 15 Ratings
Patch Management	10.021 Ratings	10.015 Ratings
Policy-based automation	9.022 Ratings	10.015 Ratings

Comparison of Remote Access features of ConnectWise Automate and N-able N-sight RMM
Feature	ConnectWise Automate 8.0 1 Ratings	N-able N-sight RMM - Ratings
Attended device access	10.01 Ratings	00 Ratings
Unattended device access	8.01 Ratings	00 Ratings
Mobile device access	5.01 Ratings	00 Ratings
Virtual device access	8.01 Ratings	00 Ratings
Multiple-display support	9.01 Ratings	00 Ratings
Multiple concurrent sessions	8.01 Ratings	00 Ratings

User Ratings
	ConnectWise Automate	N-able N-sight RMM
Likelihood to Recommend	10.0 (59 ratings)	6.2 (28 ratings)
Likelihood to Renew	10.0 (4 ratings)	- (0 ratings)
Usability	9.0 (5 ratings)	9.3 (2 ratings)
Performance	3.0 (4 ratings)	- (0 ratings)
Support Rating	7.0 (14 ratings)	7.4 (2 ratings)
Online Training	9.0 (3 ratings)	- (0 ratings)
Implementation Rating	5.0 (2 ratings)	- (0 ratings)
Configurability	10.0 (1 ratings)	- (0 ratings)
Ease of integration	7.0 (1 ratings)	- (0 ratings)