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ConnectWise Automate vs. SuperOps.ai

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Automate

    Score8.3 out of 10
    N/AConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

    $700

    SuperOps.ai

    Score7.6 out of 10
    N/ASuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. It includes features like asset, policy, patch and client management. SuperOps.ai aims to build a next-gen MSP platform. The platform also helps MSPs manage their clients, projects and IT documents from a single place.

    $59

    per month per user

    Pricing
    ConnectWise AutomateSuperOps.ai
    Editions & Modules
    Agents
    $1.00-$6.00
    per month/per agent
    Implementation Fee
    $700
    Standard (PSA only)
    $59
    per month per user
    Standard (RMM only)
    $79
    per month per user
    PRO (Unified Basic )
    $99
    per month per user
    Super (Unified Advanced)
    $129
    per month per user
    Offerings
    Pricing Offerings
    ConnectWise AutomateSuperOps.ai
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    ConnectWise AutomateSuperOps.ai
    Application Performance Management
    Comparison of Application Performance Management features of ConnectWise Automate and SuperOps.ai
    Feature
    ConnectWise Automate
    8.5
    1 Ratings
    SuperOps.ai
    -
    Ratings
    Virtualization monitoring8.01 Ratings00 Ratings
    IT Asset Discovery9.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ConnectWise Automate and SuperOps.ai
    Feature
    ConnectWise Automate
    7.4
    22 Ratings
    SuperOps.ai
    9.0
    1 Ratings
    Remote monitoring10.022 Ratings9.01 Ratings
    Network device monitoring8.021 Ratings00 Ratings
    Activity Monitoring8.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of ConnectWise Automate and SuperOps.ai
    Feature
    ConnectWise Automate
    7.8
    22 Ratings
    SuperOps.ai
    9.5
    1 Ratings
    Patch Management10.021 Ratings10.01 Ratings
    Policy-based automation9.022 Ratings9.01 Ratings
    Remote Access
    Comparison of Remote Access features of ConnectWise Automate and SuperOps.ai
    Feature
    ConnectWise Automate
    8.0
    1 Ratings
    SuperOps.ai
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access8.01 Ratings00 Ratings
    Mobile device access5.01 Ratings00 Ratings
    Virtual device access8.01 Ratings00 Ratings
    Multiple-display support9.01 Ratings00 Ratings
    Multiple concurrent sessions8.01 Ratings00 Ratings
    User Ratings
    ConnectWise AutomateSuperOps.ai
    Likelihood to Recommend
    10.0
    (59 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (5 ratings)
    10.0
    (1 ratings)
    Performance
    3.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (14 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)