ConnectWise Cloud Backup vs. IBM Cloud for VMware Solutions

Ideal if your a Microsoft partner with a focus on the MS cloud. Less appropriate for Google vendors.

Incentivized

VMware Cloud Foundation for Disaster Recovery environment, when the client needs to deploy a pay-as-you-go service or if they need to migrate SAP workloads, you can use VMware Cloud Foundation for Classic and VPC. We are the unique SAP-Certified VMware cloud service provider.

Incentivized

• Customer Interface for Backups
• Migration support team
• Comprehensive backup suite

Incentivized

• Ease of use - we don't want to spend extra hours trying to figure out a problem.
• Easy Setup - onboarding was simple and quick.
• Great documentation - Most of the answers to our questions are very easily accessible without additional help.

Incentivized

• Response time and [ease] to get hold of
• Integration with 3rd party apps for billing

Incentivized

• Support is horrible and or non-existent
• Documentation is out of date and incorrect for the most part
• IBM employees and salespeople are not aware of features or offerings
• Does not integrate the Zerto, only Veeam and has limited options for data migration

Incentivized

Everything is very clearly laid out. Being familiar with vSphere already, it was a quick transition over to the IBM environment. This allowed us to spend less time on the implementation phase and move quickly to actually utilizing the system on a day to day basis. Also, the performance is very good. No lagginess to the website like our previous on-prem environment.

Incentivized

Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.

Incentivized

Overall, just a great experience here. No one in my opinion gets a perfect 10/10 rating (no one is ever perfect), so 9/10 is probably as good as it gets! From initial planning to post implementation support, the IBM Cloud and professional services has been there for my group as much as we have needed them. Great job!

Incentivized

IBM professional services helped us plan and implement the project with great success. They guided the project from planning, scoping, pre-implementation, testing, roll-out, then production and post-production support. We were very impressed with their knowledge of VMware and really appreciated their desire to make our project a success. I would highly recommend them!

Incentivized

For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.

Incentivized

We chose VMware over Azure App Service because of the way that it was at that point natural and still offered similar cloud capacities that Azure would have acquired us. This permitted us to continue to utilize a similar interface and not need to relearn everything beginning to end with another item.

Incentivized

• Helps to reduce costs on specific projects by reducing in-house or [outsourced] technician labor costs.
• Reduced risk by keeping a copy of your data in their cloud.

Incentivized

• One of our business objectives was to ensure as close to 100% uptime of our servers and applications. This solution has helped us achieve that goal.
• Another goal was to try and minimize our datacenter footprint. This was achieved by using the product.

Incentivized