ConnectWise PSA vs. Ikarus AllSpark
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ConnectWise PSA | Score8.3 out of 10 | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month |
 AllSpark | Score10 out of 10 | Mid-Size Companies (51-1,000 employees) | AllSpark from Ikarus in Newark is an AI platform for business process automation. It can be used by businesses to save time and costs on their manual repetitive processes based on unstructured text data like invoices, contracts and emails. Here are some of the features of the software: Based on Machine Learning and Natural Language Processing Can extract information from unstructured text with human level proficiency Supports multiple languages and file… | N/A |
| ConnectWise PSA | AllSpark | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| ConnectWise PSA | AllSpark | ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| ||||||||||||||||||||||
| Self Help Community |
| ||||||||||||||||||||||
| Multi-Channel Help |
| ||||||||||||||||||||||
| ConnectWise PSA | AllSpark | |
|---|---|---|
| Likelihood to Recommend | 8.1 | 10.0 |
| Likelihood to Renew | 7.6 | - |
| Usability | 8.3 | - |
| Availability | 8.0 | - |
| Performance | 1.0 | - |
| Support Rating | 4.5 | 10.0 |
| Online Training | 5.0 | - |
| Implementation Rating | 1.0 | - |
| Configurability | 1.0 | - |
| Ease of integration | 1.0 | - |
| Product Scalability | 1.0 | - |
| Vendor post-sale | 1.0 | - |
| Vendor pre-sale | 10.0 | - |