ConnectWise PSA vs. Promys Enterprise PSA
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ConnectWise PSA | Score8.3 out of 10 | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month |
 Promys Enterprise PSA | N/A | Mid-Size Companies (51-1,000 employees) | Promys Enterprise PSA is software that is designed to help professional services companies grow their business efficiently and profitably. The vendor says that its solution makes it easier to automate best practices and provide visibility across all departments by providing very strong help desk, resource management and time sheet functionality, along with equally strong modules for CRM, quoting, procurement, project management, customer asset tracking and inventory handling. The… | N/A |
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| Entry-level Setup Fee | No setup fee | $1,995 per installation | ||||||||||||||
| Additional Details | — | Pricing – We keep it simple. 90 day renewals. No surprise “extras”. Promys' pricing encompasses all support, upgrades and modules including mobile, quoting, calendar & e-mail integration – no surprise “extras” | ||||||||||||||
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| Incident and problem management |
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| ConnectWise PSA | Promys Enterprise PSA | |
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| Likelihood to Recommend | 8.1 | - |
| Likelihood to Renew | 7.6 | - |
| Usability | 8.3 | - |
| Availability | 8.0 | - |
| Performance | 1.0 | - |
| Support Rating | 4.5 | - |
| Online Training | 5.0 | - |
| Implementation Rating | 1.0 | - |
| Configurability | 1.0 | - |
| Ease of integration | 1.0 | - |
| Product Scalability | 1.0 | - |
| Vendor post-sale | 1.0 | - |
| Vendor pre-sale | 10.0 | - |