ConnectWise PSA vs. Support.cc by 500apps
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ConnectWise PSA | Score8.3 out of 10 | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month |
 Support.cc by 500apps | N/A | N/A | Support.cc by 500apps is a helpdesk ticketing system that provides support for your customers. The tools are designed to improve customer satisfaction and to help you deal with issues from any channel: phone, email, text message, or social media like Facebook or Twitter. Support.cc provides a wide range of services and solutions to satisfy the needs of its customers, including help desk software, live chat, and knowledge base management. A centralized ticketing system keeps track of and… | $0 |
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| Entry-level Setup Fee | No setup fee | $14.99 per month per user | ||||||||||||||
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| ConnectWise PSA | Support.cc by 500apps | |
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| Likelihood to Recommend | 8.1 | - |
| Likelihood to Renew | 7.6 | - |
| Usability | 8.3 | - |
| Availability | 8.0 | - |
| Performance | 1.0 | - |
| Support Rating | 4.5 | - |
| Online Training | 5.0 | - |
| Implementation Rating | 1.0 | - |
| Configurability | 1.0 | - |
| Ease of integration | 1.0 | - |
| Product Scalability | 1.0 | - |
| Vendor post-sale | 1.0 | - |
| Vendor pre-sale | 10.0 | - |