ConnectWise PSA vs. VisualCron
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ConnectWise PSA | Score8.3 out of 10 | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month |
 VisualCron | Score7 out of 10 | N/A | VisualCron is an automation, Integration and Task Scheduler tool. VisualCron combines many features into one product. VisualCron was founded in 2004. Through scheduling users can set Jobs to run on a specific time or event with the help of Triggers. The Tasks in each Job automate scripts to eliminate human errors. Through various Tasks users can integrate different systems through file transfer, encryption, compression and… | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | $1,499 per Server | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Customization |
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| Reporting & Analytics |
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| Process Engine |
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| Business Process Automation |
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| ConnectWise PSA | VisualCron | |
|---|---|---|
| Likelihood to Recommend | 8.1 | 7.0 |
| Likelihood to Renew | 7.6 | - |
| Usability | 8.3 | - |
| Availability | 8.0 | - |
| Performance | 1.0 | - |
| Support Rating | 4.5 | 8.0 |
| Online Training | 5.0 | - |
| Implementation Rating | 1.0 | - |
| Configurability | 1.0 | - |
| Ease of integration | 1.0 | - |
| Product Scalability | 1.0 | - |
| Vendor post-sale | 1.0 | - |
| Vendor pre-sale | 10.0 | - |