ConnectWise RMM

ConnectWise RMM

28 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ConnectWise RMM	Score7.2 out of 10	N/A	ConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…	N/A

Pricing

ConnectWise RMM

No answers on this topic

Pricing Offerings
ConnectWise RMM
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	ConnectWise RMM
Considered Both Products	ConnectWise John Besedic Owner in Information Technology at Neuvision (Information Technology and Services, 1-10 employees) Chose ConnectWise RMM ScreenConnect and RMM are two totally different platforms We did not try any other competitive RMM software out their because of the history of using ConnectWise's software. We have never have had any issues with their software so we started using RMM right out of the box and … Incentivized Helpful? Verified User Chose ConnectWise RMM ConnectWise is the only product we have used and we have become accustomed to the way the product blends in with our day-to-day operations. Incentivized Helpful? Mike Smith IT Director in Information Technology at BrevAll Technologies, Inc. (Information Technology & Services, 11-50 employees) Chose ConnectWise RMM Having evaluated and used other platforms, ConnectWise is above the rest in the market. Having the additional tools for patch management, reporting, Dashboard is key to running the help desk for our company. The ability to run scripts and support the end-user is key and … Incentivized Helpful? Verified User Chose ConnectWise RMM Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in … Incentivized Helpful? Dale Bradford Network Administrator in Information Technology at Leap Managed IT (Information Technology and Services, 11-50 employees) Chose ConnectWise RMM The one thing we liked about over the two listed above were the "all in one" solution, and how Continuum keeps moving to include items other than just RMM, they really are striving to be a solutions provider for managed IT companies. I have mentioned before, the ability to put … Incentivized Helpful? Rob Rotundo Service Manager in Information Technology at Professional Computer Associates (Information Technology and Services, 11-50 employees) Chose ConnectWise RMM At the time that we were testing out LabTech, it was slightly cheaper BUT lacked many of the features, such as live human support and NOC. Everything depended on scripts fixing the issues. What if the scripts fail? Well, then it's on you to figure out why and fix it. No help … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
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	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	ConnectWise RMM
Likelihood to Recommend	7.3 (7 ratings)