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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScreenConnect

    Score8.5 out of 10
    N/AConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

    $39

    per month

    Pricing
    ScreenConnect
    Editions & Modules
    One
    $39
    per month
    Standard
    $59
    per month
    Premium
    $69
    per month
    Offerings
    Pricing Offerings
    ScreenConnect
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ScreenConnect
    Considered Both Products
    ConnectWise
    Chose ScreenConnect
    ScreenConenct is easier to use and simply allows you to connect easily. ScreenConnect also allows you to save the access session or make it a one off session. LogMeIn always wanted to save the session and sometimes the customer could get lost in the shuffle.
    Incentivized
    Chose ScreenConnect
    We prefer ScreenConnect as it is much better for an MSP with thousands of client machines, the other options don't provide an easy way of accessing a machine quickly enough. We have also had an issue with the other software's reliability to connect. ScreenConnect's integration …
    Incentivized
    Chose ScreenConnect
    I used AnyDesk when i was in my previous company. I dont know much about AnyDesk, but it was almost similar to this. Most of the features that are there in ScreenConnect are also there in AnyDesk.
    Incentivized
    Chose ScreenConnect
    Its lightweight and it is slightly cheaper than TeamViewer at least at the time of buying ScreenConnect. But we are exploring any desk and splash top again.
    Incentivized
    Chose ScreenConnect
    For cost and management capabilities, I found ScreenConnect to be the best option. Some of the other services offered easier connection opportunities for my clients, but overall, I liked the tools and price point of ScreenConnect.
    Incentivized
    Chose ScreenConnect
    TeamViewer is more more limited than what ConnectWise ScreenConnect offers. ConnectWise ScreenConnect has more trust built into it by installing running processes on the client computers. The tools work reliably and TeamViewer is not the better choice for use across multiple …
    Incentivized
    Chose ScreenConnect
    I think ConnectWise ScreenConnect is by far the superior product to all of these. It is way ahead and does do not even come close. It has way more options and features and is much easier to use and manage.
    Incentivized
    Chose ScreenConnect
    I prefer ScreenConnect's ability to self-host.
    Incentivized
    Chose ScreenConnect
    ConnectWise Control is far superior just on price alone. Logmein Rescue's pricing is ridiculous in comparison. The ease of use from the end user is similar with both products. However, the technician side of the software is significantly better on the ConnectWise Control …
    Incentivized
    Chose ScreenConnect
    ConnectWise Control gives you a lot of the features that the other products provide, but nothing that you won't use. Nothing is worse than a clunky remote session where you are fighting for CPU/RAM resources, and ConnectWise Control beats them all hands down. This product is …
    Incentivized
    Chose ScreenConnect
    ConnectWise Control was more reliable and cheaper than TeamViewer and LogMeIn however the support wasn't as good when there was an issue.
    ConnectWise Control is a faster solution however we did experience crashes every now and again.
    Incentivized
    Chose ScreenConnect
    TeamViewer is great functionality-wise, but for new users, it's difficult to install and start using it. Also it turns out to be very pricey.
    Incentivized
    Chose ScreenConnect
    We have used Beyond Trust occasionally for one of our White Label clients, but have found it is not as robust as ConnectWise Control. The seamless integration of Control with ConnectWise Automate makes it the best and most effective choice for our technical teams to deploy and …
    Incentivized
    Chose ScreenConnect
    Would recommending ScreenConnect over others
    Incentivized
    Chose ScreenConnect
    ConnectWise Control does a better job with on demand access with our clients PCs, than BeyondTrust. However they have better access when it comes to PCs we dont have anything installed on and need them to go to our website to access their PCs.
    Incentivized
    Chose ScreenConnect
    In terms of overall ease of use ConnectWise Control (formerly ScreenConnect), is so much easier to setup and use. Create and download the installer, and then run it once. I've never had any issues with remote machines being behind a firewall or having to be on the AD. There are …
    Incentivized
    Chose ScreenConnect
    We like the functionality of ConnectWise and the ability to create custom groups and packages that help with deployment of the agent on our client workstations. Overall it's a more robust and flexible solution that suits our needs.
    Incentivized
    Chose ScreenConnect
    ConnectWise is easy to implement, the software functions and feature support our users equipments. Deployment agents is simple, can be run on demand with url and email. Agent could be pre-install and provide constantly remote access to user PC or equipment. It also offer a …
    Incentivized
    Chose ScreenConnect
    To be honest it holds it's own against TeamViewer, Teams, Timbuktu, AnyDesk etc, but has nothing that makes it better or worse.
    Incentivized
    Chose ScreenConnect
    RDP is fine for what it is, but there's a lot you can't usually do like connect from outside the network without opening up the firewall.
    As for Kaseya, I can't recall what their remote options were, but they left a lot to be desired. One method was similar to an RDP session and …
    Incentivized
    Chose ScreenConnect
    ConnectWise works very well. As well as any other remote connection software I have used. It's biggest draw back is lack of support for Chrome/Mobile OS's. This is something that a competitor I have used does very well and it be great if they added this in the future. I am …
    Incentivized
    Chose ScreenConnect
    There's no comparison. ConnectWise Control is the clear winner. The interface is much more intuitive and easy to use.
    Incentivized
    Chose ScreenConnect
    We used a few other products before we found ConnectWise Control. While the other products worked well for us, the vendors kept raising the prices to the point that they became unaffordable for a small company like mine.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    ScreenConnect
    Remote Administration
    Comparison of Remote Administration features of ScreenConnect
    Feature
    ScreenConnect
    7.0
    619 Ratings
    Screen sharing10.0589 Ratings
    File transfer9.4562 Ratings
    Instant message6.2495 Ratings
    Secure remote access with Smart Card authentication7.074 Ratings
    Access to sleeping/powered-off computers4.5306 Ratings
    Over-the-Internet remote session10.0595 Ratings
    Initiate remote control from mobile8.0385 Ratings
    Remote management of servers & workstations9.0511 Ratings
    Remote Active Directory® management5.0168 Ratings
    Centralized management dashboard7.2475 Ratings
    Session record5.6312 Ratings
    Annotations5.6262 Ratings
    Monitoring and Alerts5.6184 Ratings
    Multi-platform remote control4.9394 Ratings
    User Ratings
    ScreenConnect
    Likelihood to Recommend
    9.0
    (619 ratings)
    Likelihood to Renew
    10.0
    (40 ratings)
    Usability
    7.9
    (48 ratings)
    Availability
    10.0
    (5 ratings)
    Performance
    10.0
    (9 ratings)
    Support Rating
    8.2
    (63 ratings)
    Online Training
    7.5
    (24 ratings)
    Implementation Rating
    10.0
    (20 ratings)
    Configurability
    10.0
    (5 ratings)
    Product Scalability
    10.0
    (16 ratings)
    Vendor post-sale
    10.0
    (4 ratings)
    Vendor pre-sale
    5.0
    (4 ratings)