ConSol CM/Helpdesk vs. Microsoft System Center
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 ConSol CM/Helpdesk | N/A | Mid-Size Companies (51-1,000 employees) | Workflow-based IT help desk and support software with self-service portal The software solution ConSol CM/Helpdesk offers users important functionalities for IT support and helpdesk for customers and employees. Incidents and inquiries can be processed and solved. The causes of malfunctions can be analyzed in a targeted manner. Incoming inquries via e-mail, web form or self-service portal are automatically recorded and case-dependant - by workflow logic - forwarded to the… | $23.50 Full version inkl. 5 concurrent user |
 Microsoft System Center | Score9 out of 10 | N/A | Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads. | $1,323 per month |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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| Likelihood to Recommend | - | 9.0 |
| Usability | - | 9.0 |
| Support Rating | - | 8.0 |